VTEX reviews about "work environment"

The impact of the pandemic and the financial crisis led to corporate decisions that affected many workers.

Sometimes tiring, but definitely worth it.

- Toxic work environment where people are overworked, undervalued and not fairly compensated; - "Your work is your family" mindset is part of this toxic environment that makes people work a lot of extra hours; - People are seriously underpaid and there are a lot of salary discrepancies. Some areas and some people in the company get a lot for what they do, but that is not the reality of the people I've worked with. In fact, since the new COO joined, a lot of people are leaving VTEX for not being recognised, paid fairly and valued (these are also the reasons that made me quit); - Unfortunately the new leadership (COO) only cares about numbers and her own external reputation, and not people which is highly unmotivating. It's frustrating to see people who work so hard and give so much to the company being exploited by the leadership; - Some people I've worked with suffered from burnouts and didn't get the support they needed; - The company is also very disorganized, there is lack of planning which results in the culture of "everything is for yesterday". This causes a lot of unnecessary stress and I think results could be way higher quality if well planned; - People are unable to grow professionally because of all the reasons mentioned above; - I sincerely hope the leadership changes and that VTEX becomes the company it promises to be (fair, inclusive, bold, disruptive in the tech industry). These are the values that made me join the company and that unfortunately were broken; - With all of this I would not recommend VTEX to anyone. Know your worth and fight for what you deserve! I speak from my experience but I also worked with a lot of people from different countries and can verify this is not an isolated case or office or area.

Some internal processes are not so clear

- The way how to handle errors is not optimal for the people who have contact with customers.

- No long-term vision. Plans change according to market whims. - No commitment to their employees. The company culture is beautiful and so on until page two. When the going gets tough, they lay people off in a brutal manner, without the slightest support. - They work in silos which, despite all the efforts, still don't communicate (a legacy of the company's past). - The latest internal restructuring moves and layoffs prove that, even though they desperately need it, they don’t take Design seriously. A huge waste of talent. If you are a Designer, think twice if you want to be buried, far from the decisions that really matter.