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Vacation Innovations

Engaged Employer

Vacation Innovations reviews

3.7

57% would recommend to a friend

(73 total reviews)

Chad Newbold

69% approve of CEO

57% positive business outlook

Vacation Innovations has an employee rating of 3.7 out of 5 stars, based on 73 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vacation Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

73 reviews
2.0
Aug 15, 2016

Lack of focus

Recommend
CEO approval
Business Outlook

Pros

Input and ideas are encouraged. Essential tools are provided for employees. IT department is courteous and professional.

Cons

Lack of long term planning causes more work for staff. Plans are made, but usually short term needs will take precedence over essential long term goals.

1.0
Aug 11, 2016
Recommend
CEO approval
Business Outlook

Pros

1. My coworkers were pretty great. 2. I was paid. 3. Management was absolutely open to exploring new technology but see #1 in the cons section as to why this wasn't feasible most of the time.

Cons

So many things to improve on here but the dept is too "fast paced" to do so. To an experienced developer, the term "fast paced" means exactly what you think it does here. 1. The processes are non-existent and can't exist due to the impossible deadlines placed on tasks by upper management. Projects that would take months to do in a highly effective environment are rushed to be done within a couple of weeks here. This has led to an infinite amount of technical debt and orphaned codebases/database objects. Maintaining or extending anything without completely ripping out parts of the code is near impossible. A 15 minute task can take 3 days. 2. Less than 1% of 1% of the projects have unit testing or best practices implemented. CI/CD doesn't exist here and most deployments are spent fixing the bugs that were just pushed into production. 3. QA is usually given a day or two before something is deployed and that's being generous. Not nearly enough emphasis is being placed on QA by management. 4. Everything is priority and due yesterday. Be prepared to become a professional juggler as priorities change almost daily. Also, these priorities are just new projects. Be prepared to throw quite a bit of production hot fixes on top of that. 5. You will be assigned tasks in person, through emails, through an IM, through a comment in JIRA, and through a task assigned in JIRA. These are far too many workflows to be efficient and effective. 6. Scope creep happens way too often and on far too grand of a scale and is a direct product of #1. 7. Developers are consistently held accountable for becoming a product of an inefficient dept due to how "fast paced" and understaffed it is. 8. Large projects are given to junior level developers with the expectation of senior level work. This is not setting people up your employees to become successful. Non-tech items: 1. The benefits are subpar compared to what I've experienced in the past.

1.0
Feb 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Easy location to drive to. Annie was very friendly.

Cons

Training lasted about 10 minutes after that they handed me a script and said get to it. Constantly telling me I would get to listen to their top reps spiel to help develop my own. After about 5 days I gave up asking. I worked in a room selling timeshare resale advertising. The room was split in 2 and the other side was acting as a consumer consultant group helping people get out of their ownership. The whole thing just felt like a scam. Call transfers were supposed to rotate to different reps but in 3 or 4 weeks I received a handful of transfers where other reps who had been there were getting 5 or 6 a day. Management pretended to care but never did anything about it. Track your accounts and call backs outside of their program. I actually caught a manager stealing a call back of mine, taking the credit card info switching the account into his name. Only reason I found out is because I had a call back scheduled in Outlook, otherwise I would have never known. When I reported it to upper management I was told that we would split the commission 50/50 since he got the card info. Crazy considering the customer told me to call her back for the card as she was driving on the highway and didnt want to root through her purse. Little to no business ethics in this line of work at all.

Viewing 4 - 6 of 73 Reviews

Glassdoor has 75 Vacation Innovations reviews submitted anonymously by Vacation Innovations employees. Read employee reviews and ratings on Glassdoor to decide if Vacation Innovations is right for you.