Valant reviews

- Priorities of the company in pushing the new product appear to be strongly influenced by Board of Directors/investors seeking to recoup investments immediately rather than letting the product grow to where it needs to be. The sales apparatus has the same problems that sales has always had since time immemorial - overpromise clients to close deals, then immediately disappear from the clients' life, leaving support and engineering to clean up messes. - Some core functions of the product management team appear to have been hijacked by other teams/departments - we were told that certain customer facing personnel would be gathering and prioritizing features/functionality. Currently the product management team has been largely relegated to crunching highly technical documents, a task better suited for those with deep industry knowledge or someone in a traditional "technical/business analyst" role. - Current state of installation/implementation for new clients is terrifying. There is very little process, which results in multiple departments getting overly involved and inevitable turf wars. Company currently lacks both technical analysts and implementation consultants, two roles which are absolutely vital if they plan to be widely selling and installing the new product. - Company has hired some overseas staff and looks to add more - it's disheartening to see the company going overseas to underpay someone when there's so much engineering talent locally available in Seattle.

* Environment Very strict scheduling. I was told one thing regarding punctuality, but what was expected what quite another (I was told told that "being late due to your bus" would not be a big deal; however, I was reprimanded for being late until I learned the bus schedule). During one-on-one meetings, I was told that I was I was making the team look bad, as well as the person that referred me. I was told that "my team was mad at me", fostering a hostile environment, making me extremely distrustful of my co-workers. The decor is rather bland. Very minimalistic. * Dress Code Valant does not have an official dress code. Sales does work in front of the Support area, but it is mostly phone operated. Rarely do customers come into the office. I wore a sleeveless shirt, as was later told that is was not appropriate dress (i.e. We don't have a dress code, but...). * Perks Valant attempts to describe itself as a start-up. However, that comes with none of the "perks". They do have a kitchenette with dishes, two fridges, an ice maker, and two Kuerigs. There is no free food or drink, and morale events seem to be few and far between. Pay is okay, above average for a call center, but previous medical systems/billing is recommended. * Career Advancement They don't have any kind of clear career path. Some people do move around the company, but nothing that is spelled out for the employees.