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      Valant

      Engaged Employer

      Valant reviews

      3.8

      71% would recommend to a friend

      (61 total reviews)
      avatar

      Ram Krishnan

      84% approve of CEO

      67% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.7

      Senior management

      3.5

      Career opportunities

      3.3

      Compensation and benefits

      Valant has an employee rating of 3.8 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valant employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      61 reviews
      1.0
      Sep 23, 2021

      Formerly Great Company Has Gone Downhill

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are so many amazing, talented, dedicated folks working for Valant Client base, behavioral health providers & organizations, are a great population to work with Feature-rich product with a lot of strengths

      Cons

      When I first joined Valant, customer service and work-life balance was ingrained in the company culture. Over the years and as a result of changes in leadership, the customer experience is no longer a priority. Customer facing teams (support, implementation, and account management) are woefully understaffed and unsupported by the company.

      1.0
      May 21, 2020

      Terrible Company

      Accounts manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Other than the office location, there aren't any 'pros'.

      Cons

      Management is practically non-existent. Little to no management experience, disorganized, and severe lack of proper communication. The hiring manager continually referred to themselves as a 'Big B----' and I would not disagree. Since 90% of Valant's management team has been internally promoted into these positions, entitlement seems to be a severe issue as well. Additionally, client complaints are through the roof. Leading to an everyday flood of calls, backed up 'complaint/IT tickets', and subscription cancelations.

      2.0
      Apr 24, 2019

      Poor management, no transparency, felt like we were selling Vaporware for 3+ years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good office location, nice coworkers, decent PTO, used to have free snacks , decent work life balance

      Cons

      * The company wasted millions of dollars trying to develop a product that didn't ever go live, all while promising staff and customers of a go-live schedule that never came to fruition. * High turnover in tech support leading to untrained specialists and unhappy customers * Middle and upper management often did not have formal management training, which was obvious. * Poor pay if you do not negotiate a high salary to start with. * Company consistently has "no budget" for raises or promotions, meaning your career will stagnate here if you stay for longer than 2+ years * No 401K match

      Viewing 7 - 9 of 61 Reviews
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      Glassdoor has 62 Valant reviews submitted anonymously by Valant employees. Read employee reviews and ratings on Glassdoor to decide if Valant is right for you.