- "Growing pains" have only recently started to subside. 2020-21 was a challenging period as the company rounded an important curve from the "fast-paced, start-up" environment, to a more mature, process-driven, go-to-market machine. There was lots of turnover in the early years of the company due to the high rate of change and lack of process, and internal politics, drama, and frustration created a somewhat toxic Sales environment. Luckily, things have clearly turned around in the past 12 months, and it is evident that it will only continue improving in the months/years ahead.
- Extreme growth, coupled with difficulty hiring + filling new roles quickly, has led to issues with bandwidth and stress in siloes across the organization. In many cases, employees are effectively doing 2-3 different jobs at once, simply because the company can't hire people fast enough. The company is clearly committed to solving this, but it has led to very stressful (unsustainable) periods of high workload and big expectations across Sales, Marketing, Product, Finance, and Operations.
