Not design-led. Disorganised, outdated, and uninspiring
Pros
A few genuinely talented, kind individuals doing great work despite the system • Some project teams show strong collaboration and care
Cons
• Not a design-led or customer-centric company — design and research are undervalued • Disorganised structure with poor communication, unclear roles, and shifting priorities • Favouritism and a cliquey culture that affects opportunity and inclusion • Weak leadership and a lack of strategic vision • Behind on technology — especially AI — driven by fear, not innovation • No training, development funding, or clear growth paths • Career progression is ambiguous and inconsistent • You’ll feel like a number in a badly oiled machine, rather than a valued contributor • Innovation is surface-level and often reactive, not embedded in the culture
