Vanguard CSS reviews

3.0

Be the first to recommend this company

(3 total reviews)

Salim Ramji

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

3 reviews
3.0
Oct 2, 2018

RIG Flagship

Recommend
CEO approval
Business Outlook

Pros

Good Benefits, offered some level of autonomy where your metrics don't make or break you as easily as in lower tiers. Programs offered if you are interested in pursuing a career in advice.

Cons

Learn a lot of information way too late about new projects being implemented. Too many leaders focused on their own career advancement rather than the welfare or day to day work of the team they're supposed to "lead". Many crew members are also barely functioning it seems, there is definitely a different level of training being offered to people hired to different teams and different sites, to the point where you may resent having to work with certain groups. Career wise, certain cites are better for career advancement depending on the group you want to work in. Although it is portrayed differently, Charlotte is strictly for people who want to advance in personal advice, client relationships, leadership, or technology. If you have other interests, good luck. Additionally, searching for growth opportunities is difficult as well. The internal system only allows you to search open positions based on vague key words, vaguely defined salary tiers, or location. It is very difficult to find what opportunities may exist if you aren't aware of what teams and roles exist, there is no database or method of finding out what departments there are or even what each role at the company performs.

2.0
May 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Great training, great benefits. 401(k) is the best in the industry. Great place to work if you're just waiting for retirement.

Cons

They should be more up front, THIS IS A CALL CENTER. Lack of decent technology and well thought out innovation will be the death of this company. If you voice your opinion and it happens to be critical of the "new thing" that the company is pushing, you'll be on the naughty list. Promotion doesn't exist, it's all done by interviewing internally. They specifically state that current job performance is only 10% of what is considered when applying for a higher-paying position. Great place to start but if you're young and somewhat ambitious, get licensed, pay attention, learn as much as possible, and move on with your career elsewhere. Most phone reps find themselves peaking after about a year.

Glassdoor has 7,008 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.