Is Vanguard a good company to work for as a Client Development Associate?

Client Development Associate professionals working at Vanguard have rated their employer with 2.4 out of 5 stars in 69 Glassdoor reviews. This is a lower than average score with the overall rating of Vanguard employees being 3.7 out of 5 stars. Search open Client Development Associate Jobs at Vanguard now and start preparing for your job interview by browsing frequently asked Client Development Associate interview questions at Vanguard .

Does Vanguard pay Client Development Associate employees well?

Client Development Associate professionals rate their compensation and benefits at Vanguard with 2.6 out of 5 stars based on 69 anonymously submitted employee reviews. This is 32.3% worse than the company average rating for salary and benefits. Find out more about Client Development Associate salaries at Vanguard.

How happy are Client Development Associate professionals working at Vanguard?

32% of Client Development Associate employees at Vanguard would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Client Development Associate professionals have also rated Vanguard with a 3.0 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Vanguard?

Client Relationship Associate (338) , Client Service Representative (184) , Financial Advisor (155) , Client Relationship Specialist (141) , Project Manager (95) , Manager (92) , Client Service Associate (84) , Software Engineer (82) , Customer Service Representative (69) , Software Developer (68) , Analyst (65) , Brokerage Associate (63) , Processing Associate (58) , Brokerage Investment Professional (49) , Retirement Specialist (47)

What are the pros of working at Vanguard according to real employee reviews?

"Great benefits for medical vison and dental" ((in 1051 reviews)); "Great work life balance.. Fun and fast paced environment" ((in 580 reviews)); "It has a laid back atmosphere and the people that I work with are great." ((in 508 reviews)); "Great culture and ethics" ((in 384 reviews)); "Licenses and training is good" ((in 145 reviews))

What are the cons of working at Vanguard according to real employee reviews?

"Low pay and they cut partnetship to nothing and after 15 years walked me off the property for complaining about a review that was unjust." ((in 564 reviews)); "The only downside is the low salary and it is harder to move up the ladder." ((in 230 reviews)); "Managers have no choice but to drink the koolaid and play along or they are gone." ((in 155 reviews)); "Crew engagement is spiraling out of control and senior leadership seems to be apathetic with understanding why." ((in 82 reviews)); "At times there is a disconnect between upper management and mid to senior level views." ((in 76 reviews))

Vanguard Client Development Associate reviews

2.4

32% would recommend to a friend

(69 total reviews)

Salim Ramji

Not enough data to show CEO approval

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (69 reviews)

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Client Development Associate employees have rated Vanguard with 2.4 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Client Development Associate professionals have an average working experience there. Vanguard is rated 35% below average by Client Development Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

69 reviews

1.0

Mar 19, 2017

Service recovery

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was a first rate company. Client focus and employee focus, wanting the best for all.

Cons

In the later years the company cared less about the employees and the service suffered because of it. Vanguard can't keep up with the demands of clients and seems like they don't really care. Management seems to promote inexperienced people who don't know how to manage. Inept people in management positions who don't have that real care about clients.

4.0

Mar 6, 2013

Great company - average pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits - we were able to pick what benefits we wanted from an available list such as different levels of medical, dental, vision, free access to a lawyer for the year, an extra week of vacation in addition to the 4 weeks accumulated after 5 years of service and 6 personal days to be used however we wanted.

Cons

Take home salary was average or below according to industry standards - no commissions.

2.0

Dec 29, 2011

It's a call center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was a stable pay check and you knew what was expected out of you. Overall the people I worked with were nice.

Cons

It was a call center. The only way to advancement lead to over phone jobs. No real financial work involved.

Viewing 67 - 69 of 69 Reviews

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Vanguard Client Development Associate reviews

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Great company - average pay

It's a call center

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