Is Vanguard a good company to work for as a Client Representative Associate?

Client Representative Associate professionals working at Vanguard have rated their employer with 3.0 out of 5 stars in 79 Glassdoor reviews. This is a lower than average score with the overall rating of Vanguard employees being 3.7 out of 5 stars. Search open Client Representative Associate Jobs at Vanguard now and start preparing for your job interview by browsing frequently asked Client Representative Associate interview questions at Vanguard .

Does Vanguard pay Client Representative Associate employees well?

Client Representative Associate professionals rate their compensation and benefits at Vanguard with 2.9 out of 5 stars based on 79 anonymously submitted employee reviews. This is 21.5% worse than the company average rating for salary and benefits. Find out more about Client Representative Associate salaries at Vanguard.

What are the top reviewed jobs at Vanguard?

Client Relationship Associate (339) , Client Service Representative (186) , Financial Advisor (156) , Client Relationship Specialist (141) , Project Manager (95) , Manager (92) , Client Service Associate (84) , Software Engineer (82) , Customer Service Representative (69) , Software Developer (68) , Analyst (65) , Brokerage Associate (63) , Processing Associate (58) , Brokerage Investment Professional (49) , Retirement Specialist (47)

What are the pros of working at Vanguard according to real employee reviews?

"Great benefits for medical vison and dental" ((in 1035 reviews)); "I’ve always felt supported by my managers and they’ve all encouraged a good work/life balance." ((in 574 reviews)); "It has a laid back atmosphere and the people that I work with are great." ((in 503 reviews)); "Great culture and ethics" ((in 410 reviews)); "Licenses and training is good" ((in 144 reviews))

What are the cons of working at Vanguard according to real employee reviews?

"Pay is low for simular roles elsewhere and they try to sell you on how the market is to get a bonus." ((in 573 reviews)); "The only downside is the low salary and it is harder to move up the ladder." ((in 225 reviews)); "Managers have no choice but to drink the koolaid and play along or they are gone." ((in 153 reviews)); "Crew engagement is spiraling out of control and senior leadership seems to be apathetic with understanding why." ((in 88 reviews)); "At times there is a disconnect between upper management and mid to senior level views." ((in 76 reviews))

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Vanguard Client Representative Associate reviews

3.0

30% would recommend to a friend

(79 total reviews)

Salim Ramji

Not enough data to show CEO approval

37% positive business outlook

Ratings by category

3.6

Career opportunities

3.4

Culture & values

3.3

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Client Representative Associate employees have rated Vanguard with 3.0 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Client Representative Associate professionals have an average working experience there. Vanguard is rated in line with the average (within 1 standard deviation) by Client Representative Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

79 reviews

3.0

Aug 15, 2024

Call Center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Sponsor your FINRA licenses Series 7, 63

Cons

Call center job, back and back calls Grumpy clients

2.0

Jul 11, 2024

Vanguard

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Can leave your work at work

Cons

Make you take a 30 min lunch whenever they want Call Center Can be very taxing if you have a bad boss

4.0

Jun 27, 2024

A great place to start, but not a great place to end

Client representative associate

Recommend

CEO approval

Business Outlook

Pros

-Amazing benefits -Will pay you to only study for your licensing exams for the first 3 months -Very casual environment -Learn a lot about the financial industry -Hybrid schedule; work from home on Mondays and Fridays -Job security is incredibly high -37.5 hour weeks when it is not tax season; 40 hour week during tax season

Cons

-Low base pay for the industry standard -Will cut lunches to 30 or 45 minutes on busy days -Will not hang additional finra licenses even if you get them on your own dime -Highly bureaucratic in the designs of its operations. Too many cooks. -Changes to operations happen so quickly to where it seems they are made out of impulse, Sometimes for better but mostly for worse

Viewing 16 - 18 of 79 Reviews

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Vanguard Client Representative Associate reviews

Ratings by category

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Call Center

Vanguard

A great place to start, but not a great place to end

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