Vanguard reviews

Keep in mind that Vanguard is a client-owned (not public) company - great for Vanguard investors. However, Vanguard is about as close as you can get to a non-profit company without having a 501(c) designation. Almost all the positions in the Charlotte office, except for IT, HR and management employees, are on the phones ALL DAY. Simply put - it is a call center. If you desire to be tethered to the phone talking to 60-70 (often more) customers per day, then you will like it at Vanguard. You will be hard-pressed to find an off-the-phone position once you begin your career in the call center. Expect to be overwhelmed by the amount of time the company spends forcing diversity issues at you in order to appease the PC crowd. Diversity is great, if not essential in the workplace, but dear lord, enough is enough! Finanlly, for recent college grads, expect to only see high 20's your first year. Save your Ramen noodles!

The operating environment is extremely political in nature, leading to a prevailing culture of backbiting and dishonesty. Surviving here for over ten years automatically gets you a doctorate in Political Science. The company treats most of the crew as though they are owned by the company rather than employed by them. If you do not fall into their perception of what constitutes an ideal crewmember in terms of personal philosophy you will be targetted for reprisal. Promotions often occur only when a personal relationship exists between the promoting manager and the promoted individual. Work ethic and general competency seem to take a back seat to personal relationships and personal preferences. This often results in managers being promoted to positions they cannot handle as they are generally ignorant of the work their people perform and the challenges they face. Vanguard takes internal security to an extreme, treating the bulk of their workforce as suspects rather than monitoring based on individual circumstances. This only servers to tell the crew that they are not trusted, and introduces an element of bad faith that just adds to the evil atmosphere here.