1.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook
Pros
Bonuses twice yearly which prevent staff from quitting.
Cons
Extremely unprofessional HR department. HR not following legal guidelines. A culture of you have to dance to the drum or else. Call centre culture in Manchester and staff treated as problematic or ignored when raising concerns. Staff told not to take breaks they are legally entitled to due to the department being understaffed. Only opportunities for career development if you know the right people. Want staff on the lowest salaries to centre their life around their job in order to progress.