Veeam Software reviews

3.7

67% would recommend to a friend

(410 total reviews)
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Anand Eswaran

73% approve of CEO

61% positive business outlook

Reviews by job title

410 reviews

Reviews about "Compensation"

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3.0
Oct 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company, good culture, lots of support from management and HR for any personal concerns. Pay is good, they finally embraced 100% remote work.

Cons

Hours and hours of phone calls, every single day. They have pledged to their clients that any technical support case, regardless of the severity or technical experience level, can request a remote support session ( where you control the customers computer ) for their case and these MUST be honored. These calls typically last 1 hour, and can last 3 hours or even longer. There are advancement opportunities for specialization of the software but not as many for new team leads or managers. Senior management is tone deaf to the concerns of the agents. You are encouraged to report any problem, but no action will be taken to alleviate the condition. Elitism and snobbery are common in the engineering teams and reporting it gets you nowhere.

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Veeam Software Response
2y
Thank you for sharing your feedback as a Technical Support Engineer in our Ohio office. We are glad you enjoyed the culture, people and compensation & benefits. We value your perspective and the opportunity to respond to some of your concerns. We're genuinely sorry that your experience with our work environment did not meet your expectations. At Veeam, we emphasize a positive and supportive workplace for our employees. Your feedback, especially about the number of phone calls that our support engineers receive, is important in highlighting areas where we can enhance the work environment and make it even better. We continue to strive to balance customer success, with ensuring our people feel supported and have the resources they need to succeed. We appreciate your time with us and wish you all the best on your career journey.
4.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The team The salary Possibilities to grow Veeam Values

Cons

The pressure is high Not being able to take PTO in certain months

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Veeam Software Response
2y
We truly appreciate your review on our Inside Sales team and your feedback is important to helping us improve. We are glad to hear that you enjoyed the people, Veeamazing culture as well as the compensation and benefits package. We'd also like to address your concerns We're genuinely sorry to hear about the challenges you've faced in our work environment. At Veeam, we are dedicated to creating an encouraging and empowering workplace for our Veeamers. Your feedback about the pressure pinpoints areas for improvement. Thank you for sharing your advice on how we can build a better working environment.
3.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary, effective sales machine, great experience for transanciional marketing skills

Cons

Leadership issues, toxic work environment in some teams

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Veeam Software Response
2y
Thank you for your positive input on our compensation & benefits package. We're grateful for your review, and we'd like to address the issues you've mentioned. We truly value your feedback regarding the leadership issues you encountered. We recommend all Veeamers attend our monthly Employee Matters town hall, where our executives discuss our strategic direction and objectives, and also directly answers questions from Veeamers. To actively contribute feedback that we can take action on, we also encourage all Veeamers to take part in the annual Veeam Voice survey and our regular Pulse Surveys, as they play a pivotal role in shaping our culture. We appreciate your time with us and wish you all the best on your career journey.
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