- The network is a joke, but the person who manages our networks doesn't think there is a problem. We all walk on eggshells around that person. My connection at home is 100 Mbps, the connection for my office with 150 employees? 10 Mbps.. but that's okay... It's the number 1 complaint I get, but I have no influence over changing anything about that.
- There could have been better communication about IT policies to our end users from upper management. Instead, lots of confusion on how to ask for help, put a ticket in, who to call, etc. I took it upon myself to inform my sites, but, it looks better when things filter from the top down.
- Not everything is as it seems. One the surface, everything appears to be business-as-usual and happy-happy, joy-joy, but..... it's not. There is a lot of rifts and friction between both former businesses (Unisource and Xpedx), but I try to stay out of that drama as much as possible. I just nod my head and listen to their complaints, but it goes no further than me. Mergers are never fun and can be filled with a lot of uncertainty, but you have to know how to ride the waves or you'll drown.
- The merger happened, but besides the announcement of unifying our billing/ordering systems, no other real infrastructure announcements. It's VERY quiet at the top and in the middle.