Verizon reviews

3.6

60% would recommend to a friend

(11,302 total reviews)
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Dan Schulman

24% approve of CEO

43% positive business outlook

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11K reviews

Reviews about "Compensation"

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2.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, WFH so no traffic to deal with. Great co- workers

Cons

Current leadership keeps out sourcing and making it harder to speak to support staff, everything was submit a form and wait. Changes made with no communication.

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Verizon Response
11mo
Thank you for your review. We agree that there is always room for improvement, and welcome any and all feedback that could potentially get us to where we want to go. Your feedback is appreciated.
3.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

* Peers are all amazing * Benefits are good (used to be better, but deductibles keep climbing) * Hybrid model has worked well for most people with 8 in-office per month * Some peers worked to improve morale and enjoyed the experiences

Cons

* Pay is below standard for those in a similar Customer Success/Account Management role * Career Advancement stalls (pay increases) at supervisor unless you change departments. * Upper management got roles from people outside the organization where others could've been more impactful and already had insight into the entire department. (this shook a lot of experienced reps and they had a large turnover in 2024) * Culture really took a nosedive and morale was super low in 2024. * Focus on customer experience went away with adding self-serve and overseas support (appears they're trying to bring it back now).

5.0
Jul 18, 2025

Amazing

Recommend
CEO approval
Business Outlook

Pros

Money, growth, people, benefits, bonus

Cons

Turnover, stress, micro managed, long days

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Verizon Response
12mo
Hello, thank you for sharing your review and candid feedback
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