Verizon reviews

3.6

60% would recommend to a friend

(35,760 total reviews)
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Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
3.0
May 26, 2018

Verizon Wireless

Recommend
CEO approval
Business Outlook

Pros

Unlimited overtime option, great pay, casual environment

Cons

Poor management, inconsistent with rules within call center, management not on the same page, wrong information constantly given

1.0
May 9, 2018

Solutions Specialist

Recommend
CEO approval
Business Outlook

Pros

Good benefits. Great pay. Everyday is different and it is nice to interact with all kinds of customers. Surrounded by the latest in technology.

Cons

Systems are a constant issue. The simplest transaction can fail out of POS and cause up to an hour delay for customers not to mention trying to get a discrepancy approval in commissions is worse than an act of Congress! It is 2018 and there is no reason why the retail POS system can not perform day to day transactions such as putting a new line and a trade in on the same order as an upgrade. The iPad POS equipment barely lasts half of a shift and need a replacement or a better battery. Management is a dictatorship of micro managers and there is rarely verbal communication only through SPARK and it is usually just threats and demotivating verbiage. There is no positive feedback even if you had a stellar day in sales only what you did wrong or why you didn’t get insurance on one customer out of ten.

Viewing 541 - 543 of 35,760 Reviews

Glassdoor has 38,101 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.