Verizon reviews

3.6

60% would recommend to a friend

(35,762 total reviews)
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Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
1.0
Mar 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay & Benefits. Tuition assistance. Lots of vacation time. The holiday blackout period isn’t that big. Recognizing You Awards. Your coworkers can become life long friends. If you’re a white male, you will do very well in Verizon.

Cons

Stressful at times. A lot of the time, actually. The Verizon HUM. Customers are needy. If their apps need updating, they come to the Verizon store so an employee can do it. There are Reps that cherry pick so they get the customers that are adding new lines. Management won’t do anything about it. The shadiest reps get all the accolades. They get to take pictures with regional leadership. They get shouted out on group calls. All the while, that rep’s customers are paying for things every month that they were told was free. Verizon Wireless promotes based off of how good your numbers are as a rep. So you could be a terrible human being and be handed the General Manager position. White males do very well in Verizon. I had several managers that were dumb as a box of rocks. We all wondered how and why they became leadership. Its simple really. Its actually an epidemic. White males run the entire company.

4.0
Mar 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Good salary, great benefits, steady income,

Cons

Schedule, stress level, micro management, complications of systems, work life balance, dealing with the public.

4.0
Mar 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment. Lots of freedom but if you get caught up on that, then you will be shooting yourself in the foot.

Cons

No work life balance. Even though this job has lots of sales support people but as an account manager, you still have to deal with lots of customer service issues. This sales job is not only a sales job but also a customer service job which sometimes can take up lots of your time.

Viewing 562 - 564 of 35,762 Reviews

Glassdoor has 38,103 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.