Verizon reviews

3.6

60% would recommend to a friend

(35,765 total reviews)
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Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Mar 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, PTO, 401k, flexible schedule. You can make decent money in retail.

Cons

Work weekends. Management is absolutely terrible on the retail side. It's hard to understand how some of the managers even got promoted. They'll tell you to push certain products and services to consumer accounts and when the customer comes back to return the product or complain about their bill management will not have your back and pretend like they never told you to add anything to their account. Great company, but terrible management.

1.0
Mar 6, 2018

High Turnover

Recommend
CEO approval
Business Outlook

Pros

Everyone starts with a positive attitude.

Cons

Obvious within days the company is not well-managed. High turnover, and five layers of management wanting millennials at reduced cost. Management is out of ideas. Good people leave within months of starting. Internal processes run on old technology and many current and former customers don't like the company so it's difficult to sell anything.

2.0
Mar 5, 2018

Solutions Specialist

Recommend
CEO approval
Business Outlook

Pros

Company Matching (401k) Health Benefits

Cons

People who never sold a thing determines sales quota regardless of in store traffic Pay is horrible get taxed 40% on commissions Can't promote outside of sales unless you get promoted to management first regardless of degrees or experience Store buildings are clean but need to be remolded for standing employees Base is 32,000 yearly. 50cents raise yearly 0 work life balance Only 2 weeks of vacation Only 3 closed holidays a year Irregular working hours Upper management only cares about numbers. Verizon retail sales isnt for anyone looking to advance outside of sales Irate customers over sale phones High turn over in sales and customer service Anyone with military or an advanced degree need not apply Redundancy Verizon doesn't care about retail employees. Non smart stores receive products 2-3 months later than smart and art still held at the same quota. Can not live single and pay bills must have second job (rent, car, lights, food etc) -facts! How did glass door rate this company so high again?

Viewing 565 - 567 of 35,765 Reviews

Glassdoor has 38,106 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.