Is Verizon a good company to work for?

Verizon has an overall rating of 3.6 out of 5, based on over 38,106 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 60% of employees would recommend working at Verizon to a friend and 44% have a positive outlook for the business. The best reviews about Verizon have been left by employees working as Internship , QA Engineer and Senior Manager, Operations .

Does Verizon pay their employees well?

According to anonymously submitted Glassdoor reviews, Verizon employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Verizon. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Verizon?

60% of Verizon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Verizon 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Verizon?

Solutions Specialist (1708) , Customer Service Representative (1363) , Sales Representative (908) , Retail Sales Representative (875) , Sales Associate (691) , Software Engineer (544) , Manager (533) , Project Manager (403) , Solutions Manager (389) , Sales (339) , Analyst (323) , Consultant (321) , Solution Specialist (307) , Network Engineer (260) , Specialist (249)

What are the pros of working at Verizon according to real employee reviews?

"You can relocate domestically and internationally and they have a great benefits package and tuition remission program" ((in 7209 reviews)); "Company proposes good pay while joining and yearly hike percentage also good based on the peer and manager discussion" ((in 3956 reviews)); "I worked for the company for 10 years and my coworkers were all great people from management down to associates." ((in 1194 reviews)); "I started a long time ago and was able to work my way up; salary was good" ((in 939 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 780 reviews))

What are the cons of working at Verizon according to real employee reviews?

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1705 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1584 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 776 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 680 reviews)); "The hours are long and tough to work around if you have kids or family issues." ((in 607 reviews))

What are employees saying about Verizon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Verizon layoffs and their outlook for job security at Verizon in 2026.

What are the top reviewed Verizon locations?

New York , Basking Ridge , Irving , Tampa , Dallas , Alpharetta , Atlanta , Ashburn , Irvine , Boston , Houston , Chicago , Cary , Pittsburgh , Los Angeles , Charlotte , Lake Mary , Philadelphia , Denver , Greenville , Chandler , Tulsa , Washington , Silver Spring , Columbus , Wilmington , San Jose , San Francisco , Phoenix , Seattle

Verizon reviews

3.6

60% would recommend to a friend

(35,765 total reviews)

Dan Schulman

24% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews

4.0

Feb 18, 2018

Customer Service Advocate - Home Based Agent

Customer service advocate

Recommend

CEO approval

Business Outlook

Pros

Full benefits, shift flexibility options based on tenure and performance work from home, internet stipend. Education assistance.

Cons

Must be able to handle constant rude customers, name calling and being told by customers you are incompetent . Tied to the phone which has brought on constant headaches. Working all holidays. Being put on projects and promised career progression but doesn't happen.

1.0

Feb 11, 2018

Reduced Workforce to meet the bottom line

Retail manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, bonus and benefits

Cons

Everyday you worry you will be fired, your manager will not like you, your co-workers will sabotage your career and turn senior leadership against you, certain areas of the business never make the numbers and secretly hemorrhaging money affecting the company's bottom line.

4.0

Feb 10, 2018

Tough Place, but worth it if you do well

Tech expert

Recommend

CEO approval

Business Outlook

Pros

You will be compensated well. I made 33K in year 1, 37K in year 2, and 41K in year3, and was set for 45K for the last. You will also gain valuable skills / experience, they have lots of training during different weeks. There is a lot of time off (2 weeks paid, and 1 week of Unpaid from the beginning). When hired, they provide 7 weeks of paid training. They also reimburse your tuition for approved course/ degrees. I know a lot of people that got their A+, Comptia, certifications and went for MBAs, all paid for by Verizon. They have excellent 401K matching, and during my time there, would match up to 6% of your contributions.

Cons

Stats. You are measured for survey scores, number of calls handled, number of device fixes / warranties issued, and the 3 day repeat (when people call back). You live and die by the stats- if you are good, you will have no problem. If you aren't, you will struggle.

Viewing 574 - 576 of 35,765 Reviews

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Customer Service Advocate - Home Based Agent

Reduced Workforce to meet the bottom line

Tough Place, but worth it if you do well

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