Verizon Customer Service Representative CSR reviews

3.6

34% would recommend to a friend

(137 total reviews)
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Dan Schulman

2% approve of CEO

25% positive business outlook

Customer Service Representative (CSR) employees have rated Verizon with 3.6 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

137 reviews
1.0
Aug 2, 2020
Recommend
CEO approval
Business Outlook

Pros

integrity and decent pay for starting reps

Cons

many to say and talk about

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Verizon Response
5y
Hi, thank you for your review. We appreciate you taking the time to share your candid feedback with us.
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Glassdoor has 38,119 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.