Verizon Tech Support reviews

3.1

50% would recommend to a friend

(73 total reviews)
avatar

Dan Schulman

Not enough data to show CEO approval

13% positive business outlook

Tech Support employees have rated Verizon with 3.1 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

73 reviews
3.0
Jan 25, 2023

It’s decent

Recommend
CEO approval
Business Outlook

Pros

Benefits Salary Bonus Perks Wfh

Cons

Shift Customers Management Tools Umm

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Verizon Response
3y
Thank you for sharing your feedback with us. We pride ourselves on our stellar benefits, but we also want to ensure that our employees have an overall positive experience while working with us. We appreciate you taking the time to share your review, and will use your insights in order to improve.
4.0
Nov 29, 2022

Support Fundamentals

Recommend
CEO approval
Business Outlook

Pros

Competitive Pay Great healthcare Employee discounts

Cons

Tech Support metrics are heavily weighted in sales. You're required to solve tech issues and MUST pitch/sell a product.

5.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

The people you work with and benefits.

Cons

Schedule can be tough at times.

Viewing 13 - 15 of 73 Reviews

Glassdoor has 38,143 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.