Verizon Tech Support reviews

3.1

50% would recommend to a friend

(73 total reviews)
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Dan Schulman

Not enough data to show CEO approval

13% positive business outlook

Tech Support employees have rated Verizon with 3.1 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

73 reviews
3.0
Oct 2, 2024

Hard

Recommend
CEO approval
Business Outlook

Pros

Pay and overtime, some progression opportunities

Cons

Progression is still hard and dealing with the public is insanity

4.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Great atmosphere and huge building with amenities

Cons

Stress can be too intense when you are talking to customers all day every day. That's customer service I suppose.

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Verizon Response
2y
Our benefits truly are the best! We are always looking to improve our Customer Care business, as we are with all of our departments. Thank you for your feedback!
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