VertexOne reviews

This place has turned into a very unprofessional environment and has new management (senior managers and managers) trying to teach new employees the business which they don't know themselves. They have no sick pay or vacation pay and work their employees and supervisors to exhaustion. Overtime is always mandated the day after a holiday and they add overtime into your schedule at anytime. They don't care about you or your family just meeting their numbers. Senior Managers threaten to fire people and think that's supposed to make them work harder. They have training classes starting like every other month because they start with 15 people and end with like 5 coming out onto the production floor now. The turnover is horrible now but no one seems to see that. Senior management talks about the employees like a dog and then smile in your face. Workforce will deny your PTO but wonder why you call in and now they don't have enough agents to take the calls coming in for the next few days. The way most see it is if you miss 1 day you might as well miss 3 and get the 1 full occurrence because their attendance policy stinks and management cares more about quality and their numbers more than they do about the customers now. Their software is outdated and they are so far behind their years in technology. The pay compared to other companies and what they have you doing is slave wages. This is slavery and the sweatshop of the 21st century!!

Very harsh strict quotas to meet, very very stressful, elbow to elbow cubicles on call center floor, small pay increases, no growth opportunities