Pros
The program manager role at Viaquest offered Flexible work hours, and working with the individuals can be very fulfilling.
Cons
The company culture was terrible. The staff receive very poor training and the hiring process is terrible. A DSP worker under me, told me that they had gotten the job without an interview. The company is a machine and treats the individuals it serves just as numbers. The upper management is only concerned with quantity of clients they have rather than the quality of care they provide. The turn over rate incredibly high even for an industry with already high turn turn over rates. This not only pertains to DSP workers but extends all the way up to the managers, and other high positioned employees. Lastly while the work hours are flexible, the work life balance is terrible as you have to work extensive hours in order to fulfill the job requirements.
