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ViaQuest

Engaged Employer

ViaQuest reviews

3.0

42% would recommend to a friend

(279 total reviews)

Emily Stickley

100% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Career opportunities

2.9

Work/Life balance

2.8

Culture & values

2.8

Senior management

2.8

Compensation and benefits

ViaQuest has an employee rating of 3.0 out of 5 stars, based on 279 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ViaQuest employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

279 reviews
1.0
Apr 16, 2018

Program Manager

Program manager
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule at times. Working with DD individuals is always great! Loved caring for people.

Cons

Horrible overtime, mismanagement of direct care staff. Too much for Program Managers to do. Scheduling direct care staff, payroll, and covering shifts for people while trying to be state compliant, and being responible for care plans and follow through. Too much to do. Poor communication between management and directors. Training is all over the state on OH and no compensation. No real support from inside. The owner is an arrogant man who is more concerned about the way he dresses vs the way his clients are treated.

avatar
ViaQuest Response
8y
We do have issues with overtime due to the shortage of direct support professionals that is affecting providers nationwide. We have worked diligently to take certain functions away from Program Managers so they can spend more time in the homes of the individuals we serve, which has been met with overwhelming gratitude and success. Our leadership team has done an incredible job listening to our teams and direct support professionals, while making operational changes to improve the lives of everyone we serve. I hope your next position brings you the happiness you are looking for.
1.0
Mar 29, 2018

TO THE CEO

Dsp
Recommend
CEO approval
Business Outlook

Pros

The most dis-organazation company

Cons

No one cares for employees as well as for the individual

avatar
ViaQuest Response
8y
Thank you for your post. I do find it necessary to respond to posts that are categorically untrue like this one. We are very fortunate to have a great management team who cares deeply for our employees and the people we serve and to say otherwise is simply not true. It is not only my responsibility, but my duty to stand up for our great employees and our great company.
1.0
Jan 27, 2018

Don't get a job here and don't send your love one here!

Ops director
Recommend
CEO approval
Business Outlook

Pros

Work with the clients and fellow staff. Not really much more than that but I don't have to worry about that anymore.

Cons

Where to begin? The last year has been nothing but turnover after turnover. I've never, in my 15 years in this field, seen an organization operate this way. It's time for new leadership at the time and in the HR dept. Enough is enough!

avatar
ViaQuest Response
8y
Thank you for you post. We are very fortunate to have a great leadership team and HR department who always put the best interest of the people we serve and our employees first
Viewing 22 - 24 of 279 Reviews
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ReviewsViaQuest reviews

Glassdoor has 284 ViaQuest reviews submitted anonymously by ViaQuest employees. Read employee reviews and ratings on Glassdoor to decide if ViaQuest is right for you.