Victoria's Secret reviews

3.5

57% would recommend to a friend

(13,114 total reviews)
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Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Mar 26, 2020
Recommend
CEO approval
Business Outlook

Pros

You have flexibility with creating your schedule Benefits are god for retail

Cons

This place has unrealistic expectations of you. As a DM you are literally on call at all times there is zero work life balance. The worst part is you have to fake everything, say the right things, use Victoria’s Secret lingo and you can never disagree with upper management or you are considered that you do not have a growth mindset. When you have a corporate visit you spend weeks prepping your teams to say what they want to hear, you work all hours to get every panty recovered and every nook and cranny cleaned which is so ridiculous because it is not the real deal you end up presenting a fake reality of what is really happening day to day. Regional managers are like robots they all speak the same language and have to be so formal that they come across as uptight and not genuine. There is never any recognition and the other reviews on here are so accurate the favoritism is absurd. If you look the part and speak the part you are considered a top performer and can get promoted if you don’t then you are overlooked. You are judged for everything you do, there is a DM saying to “always be ready for the feedback buffet” because after any meeting, call, visit you can expect to get a download of everything you could have done better. The expectations of success are so ridiculous you are still expected to make sales when you have no traffic and when you don’t perform you get coached. You are micro managed in all aspects of the job and Loss prevention is a joke. They say it is in your control and when you get external losses it hits your annual review regardless of how it occurred. If you are looking for a genuine work environment that has realistic expectations and care for their people this is not the place to be a DM!

5.0
Aug 29, 2018

live ops

Recommend
CEO approval
Business Outlook

Pros

people are so helpful and is so good to work for and the team at live ops go beyond the call of duty for the agents and clients.

Cons

none yet! I can not think of any cons yet to discuss!

Viewing 4 - 6 of 13,114 Reviews

Glassdoor has 13,861 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.