Victoria's Secret reviews

3.4

57% would recommend to a friend

(13,133 total reviews)
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Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.4 out of 5 stars, based on 13,133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
4.0
Apr 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Management recognizes good work with praise as well as with more hours on the schedule and opportunities to move up. Perks are nice, discount was 30% off regular-priced items, and every time a new product was released, whether it was a new bra or new beauty product, employees received it for free. Only worked there a few months and I received several free bras and free VS lotions and body washes. Employees also eligible to receive discounts at Bath and Body Works.

Cons

Lots of pressure to meet sales goals for merchandise and credit cards. As with most retail jobs, hours aren't easy, especially since the store is frequently rearranged in its entirety, which involves a number of employees working extremely early or late shifts (while the shopping center is closed) every few weeks.

4.0
Apr 19, 2010
Recommend
CEO approval
Business Outlook

Pros

The other employees were really helpful and friendly, it was a great place to work with great discounts and incentives, and although it was part time it was fast pace, challenging, and the time flew by while doing the work. The atmospher was fun

Cons

One of the only down sides that I found working at Victoria's Secret was the rotation of management between the times that I worked seasonally

2.0
Apr 8, 2010
Recommend
CEO approval
Business Outlook

Pros

-Bright Job Environment. -Gratis on bra's & beauty product was given. -Product is fun & girly. -Always something to do. -30% off on product. -Pep Rally's are a fun when new product is being brought out. -Management is flexible with sick (or call out) days. -Asking for time off wasn't too bad. They usually let you know right then if they could give you certain days off or not. -Feed back is awesome & they are sensitive to you if you are new to the store.

Cons

-Thee biggest downside of working at Victoria's Secret Stores, is the fact that the management (at least at my store in washington) would give you hours based on how many credit attempts you made, instead of how well you were personally doing in sales & customer experience. -As typical with most retail people can be rude & pushy, asking you to cater to their every need. -People often treat it as a dating service during store hours & even as a 1-900 # after store hours. - If you say your available 24 hrs, they will use you for literally 24 hrs. I've had shifts from 7:30 to 1:00-3:00 am because of the constant re-arranging of store signage & product. -On calls (which will be used at every store locations) are the hardest part of maintaining a personally life seperate from the store's needs. - Sizes do not go above a 40-DD. It is personally hard to tell a plus size women that we don't have her size, but carry an abundant amount of 28-AA. Makes customer satisfaction & experience so much harder. - It is a nessesity to learn every single product in the store (which is hard to do since they are so often changing & re-doing product) If you don't you know all of the product you won't have any success with Victoria's Secret stores.

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Glassdoor has 13,881 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.