Victoria's Secret reviews

3.5

57% would recommend to a friend

(13,115 total reviews)
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Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Jun 6, 2015
Recommend
CEO approval
Business Outlook

Pros

This company is amazing in so many ways- I will always love it. It has changed a lot in the past few years, but in some ways that is a good thing. Always loved my leadership team with few exceptions and was excited to go to work and inspire confidence in women who genuinely appreciated the time I dedicated to helping them find their perfect fit. Love/hate relationship.

Cons

In other ways, the transition that the company is making is very poorly executed. Their idea is that they want a majority of their sales associates to go full time and make a career out of it by doing the incentive- but its very difficult to do when they cheat you out of annual raises, and moreover decrease the amount of incentive money you receive when you are paid more per hour. Essentially company wide expects associates to do $300/hour in order to get a small percentage of sales going back to you. The reality is even when you do achieve those goals, it shows up differently in varied mediums: You might have a $350 on your store's green screen, but have a $290 SPAH on BlueDay and returns count against you. It is essentially an uphill battle working and competing as if we were cut throat sales people when the possibility of making commission isn't even guaranteed on the thousands of dollars worth of mercy that we DO sell. Company is becoming greedy and treating associates unfairly by doing this- on top of that sexual harassment by customers and management turns a blind eye. Just waiting for someone to file a law suit and 80% of women ever employed by this company falling in line. The trade off is a cheap one, however appealing it is, and it is why VS has a high turnover and why new people will always want to work there. Discounts, gratis, and prestige. And in turn you get low wages, long hours, sexually harassed or physically assaulted (happened in my store once), and the constant, looming threat of termination if you don't make a certain amount of money for the company every hour on the hour, you can and will be terminated. Just horrible, VS. If you are going to expect this much from your associates, at least compensate them or let them defend themselves.

5.0
May 22, 2015

Best job ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

50% discount, free outfits every quarter, decent pay, great work environment, very flexible with hours. What more could you ask for?!

Cons

Crazy customers, thieves everywhere, semi-annual sale, Black Friday sale. Besides all that, it's a pretty great place to work!

4.0
Jan 21, 2015

Corporate, Competitive, Fun

Recommend
CEO approval
Business Outlook

Pros

Gratis. Company Values. Fast-paced environment. Always evolving and changing business plan. Strong development.

Cons

Stressful. "Too many cooks in the kitchen." Unrealistic expectations.

Viewing 25 - 27 of 13,115 Reviews

Glassdoor has 13,862 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.