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Virgin Hotels

Part of Virgin

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Virgin Hotels reviews

2.6

42% would recommend to a friend

(144 total reviews)

James Bermingham

27% approve of CEO

34% positive business outlook

Virgin Hotels has an employee rating of 2.6 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Virgin Hotels employee rating is 27% below average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

144 reviews
2.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Guest service positions are union.

Cons

Working here is like putting lipstick on a pig. You can dress it up but it is still a pig. The department managers are forever changing when the executives should be changed. There is a lack of consistency in the day-to-day operations. This property is always short staffed and the loyal staff is overwhelmed, overworked, and UNDER-appreciated. The staff is constantly told that there is no money to buy everyday office supplies. This property creates unnecessary frustrations and stress with inconsistent communication. Expectations change with very short notice or without notice. There is no clear guidance or follow-through. Leadership feels very disconnected by taking a reactive not proactive approach solving issues and it feels like leadership is working against the staff.

1.0
Nov 3, 2025

Smoke and Mirrors

Recommend
CEO approval
Business Outlook

Pros

good perks for the group

Cons

CEO doesn’t have a clue about virgin culture

4.0
Oct 7, 2025

Great opportunity to develop & move up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to gain experience, move up quickly in your career, and be empowered to contribute with impact, even if you’re green.

Cons

Everyone is green so execution can be a bit sloppy and misinformed.

Viewing 16 - 18 of 144 Reviews

Glassdoor has 146 Virgin Hotels reviews submitted anonymously by Virgin Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Hotels is right for you.