Pros
Training is great. Customer service oriented.
Cons
There are too many components that other companies have no need for. To many administrative duties and deadlines that leaves you with no time to really focus on guest interactions. This company manages and owns several hotels but will sell them just a quick as they build them. There are some employees making almost double than others, with the same experience and duties. You may be required to report to 10-15 support office employees and 3-4 upper level managers. The emails are non stop. Upper level manager will questions your employees and hold private meetings without your knowledge which creates chaos within your organization. Admits to overworking you. You are still required to perform required Duties when you are on vacation. 10-25 million dollar company who nickel and dimes the associate's YEARLY increases. High turnover. CEO is too hands on and is never pleased, and often is disrespectful.