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Visual Comfort & Co.

Engaged Employer

Visual Comfort & Co. reviews

2.7

37% would recommend to a friend

(112 total reviews)

Joe Higgins

35% approve of CEO

34% positive business outlook

Visual Comfort & Co. has an employee rating of 2.7 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Visual Comfort & Co. employee rating is 22% below average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

112 reviews
3.0
Jan 27, 2026

Expect to be paid well but not treated well

Recommend
CEO approval
Business Outlook

Pros

Great product and brand recognition Autonomy 401k matching Access to Amazing reporting Working with smart driven people

Cons

Systems that don’t make sense & refuse to fix Retail element of the Buisness brings them revenue but takes away from quality of offering given to trade Limited time off Unsustainable growth trajectory of company Loss of core values from Circa days A robotic HR department that completely lacks humanity No official maternity policy

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Visual Comfort & Co. Response
1mo
Thank you for taking the time to share your experience and for your years of contribution to the organization. We appreciate your recognition of our brand, products, reporting tools, benefits, and the talented teams you worked alongside. We also take your concerns seriously. As a growing company, we recognize that some systems, processes, and policies have not always scaled as quickly or smoothly as needed. Feedback around workload sustainability, time off, evolving values, and clarity in people-related policies highlights areas where we continue to focus our efforts. We understand the importance of balancing growth with realistic goals and ensuring Team Members feel supported, respected, and heard. Our HR and leadership teams are continually reviewing policies, communication practices, and benefit offerings to better reflect the needs of our Team Members and reinforce a people-centered approach as the business evolves. Your feedback has been shared with leadership and contributes to ongoing discussions about how we improve systems, maintain our core values, and support long-term Team Member wellbeing. We wish you continued success in the future. Visual Comfort and Co. Management Team
4.0
Jan 24, 2026

Organized

Recommend
CEO approval
Business Outlook

Pros

Organized processes Dedicated team Team building

Cons

Maxed out pay New systems often Merging of companies made it confusing

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Visual Comfort & Co. Response
1mo
Thank you for taking the time to share your experience and for recommending us. We’re glad to hear you valued the organized processes, teamwork, and focus on collaboration during your time with us. We also appreciate your feedback regarding compensation limits, system changes, and the complexity that can come with company integrations. Thank you for your contributions and we wish you continued success in your career. Visual Comfort and Co. Management Team
1.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Health insurance starts on day one and the coverage is genuinely excellent. Generous employee discount, especially helpful if you like the brand’s lighting and décor.

Cons

The role is advertised as sales, but the reality is a high-volume corporate support job. You spend your day in a cubicle with a headset managing multiple software systems and performing mostly admin and clerical tasks. Workload is extremely demanding, yet compensation does not match the pace or expectations Software platforms are overly complicated and change frequently, requiring ongoing training that rarely improves efficiency. Short lunch breaks and not always guaranteed due to workload. Product quality is inconsistent; many items arrive damaged, leading to daily client dissatisfaction and stressful follow-up. Frequent shipping, inventory, and fulfillment issues create additional pressure. Bonuses are promised but rarely (if ever) materialize, and hard work is not adequately recognized or compensated. Overall, it is a very corporate environment with limited true “sales” activity. The reviews on Glassdoor are extremely accurate. I didn’t believe them until I worked there myself, speaking from experience, every single one reflects the reality of the job.

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Visual Comfort & Co. Response
7mo
Thank you for taking the time to share your experience. We are committed to ensuring all Team Members feel supported and recognized for their contributions. We encourage you and any Team Member who experiences concerns about workload, responsibilities, compensation or systems to speak directly to their manager or Human Resources, so we can address issues and work through meaningful solutions. Your comments regarding product quality will be shared with our quality department for review. Customer satisfaction and product quality remain top priorities, and we appreciate you bringing this perspective forward. We remain focused on enhancing our Team Member experience and creating an environment where our Team Members are valued and respected. Thank you again for your feedback and your contributions. Visual Comfort & Co Management Team
Viewing 7 - 9 of 112 Reviews

Glassdoor has 119 Visual Comfort & Co. reviews submitted anonymously by Visual Comfort & Co. employees. Read employee reviews and ratings on Glassdoor to decide if Visual Comfort & Co. is right for you.