Does Visual Comfort & Co. pay their employees well?

According to anonymously submitted Glassdoor reviews, Visual Comfort & Co. employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Visual Comfort & Co.. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Visual Comfort & Co.?

37% of Visual Comfort & Co. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Visual Comfort & Co. 2.9 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Visual Comfort & Co.?

Sales Associate (12) , Customer Service Representative (10) , Customer Service Representative (CSR) (4) , Inventory Control Specialist (4) , Manager (3) , Associate Marketing Manager (2) , Order Picker (2) , Sales (2) , Sales Manager (2)

What are the pros of working at Visual Comfort & Co. according to real employee reviews?

"Good pay & health care benefits for a retail position" ((in 8 reviews)); "Decent benefits as they cover most of the insurance premium in their employer sponsored benefits." ((in 7 reviews)); "the people I work with are amazing" ((in 4 reviews)); "Insurance and 401k benefits and an end of year bonus." ((in 3 reviews))

What are the cons of working at Visual Comfort & Co. according to real employee reviews?

"Management also employees and replaces them because they get to have new hires do the same amount of work while paying them less." ((in 9 reviews)); "There are no growth opportunities because the managers always take credit for our work!" ((in 7 reviews)); "Training is lack luster at best." ((in 5 reviews)); "Upper management is terrible at communicating both within customer service as well as other departments." ((in 5 reviews)); "Rampant favoritism and nepotism." ((in 5 reviews))

What are the top reviewed Visual Comfort & Co. locations?

Houston , Skokie , Greer , Chicago , Burlington , Miami , Savannah , Hinsdale , Birmingham , Louisville , High Point , Austin , Dallas , Cypress , San Francisco , Las Vegas , North Las Vegas , Charleston

Visual Comfort & Co. reviews

2.7

37% would recommend to a friend

(112 total reviews)

Joe Higgins

35% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (112 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Visual Comfort & Co. has an employee rating of 2.7 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Visual Comfort & Co. employee rating is 22% below average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

112 reviews

1.0

Nov 17, 2025

A Cautionary Review for Future Applicants

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Health insurance starts on day one and the coverage is genuinely excellent. Generous employee discount, especially helpful if you like the brand’s lighting and décor.

Cons

The role is advertised as sales, but the reality is a high-volume corporate support job. You spend your day in a cubicle with a headset managing multiple software systems and performing mostly admin and clerical tasks. Workload is extremely demanding, yet compensation does not match the pace or expectations Software platforms are overly complicated and change frequently, requiring ongoing training that rarely improves efficiency. Short lunch breaks and not always guaranteed due to workload. Product quality is inconsistent; many items arrive damaged, leading to daily client dissatisfaction and stressful follow-up. Frequent shipping, inventory, and fulfillment issues create additional pressure. Bonuses are promised but rarely (if ever) materialize, and hard work is not adequately recognized or compensated. Overall, it is a very corporate environment with limited true “sales” activity. The reviews on Glassdoor are extremely accurate. I didn’t believe them until I worked there myself, speaking from experience, every single one reflects the reality of the job.

Visual Comfort & Co. Response

7mo

Thank you for taking the time to share your experience. We are committed to ensuring all Team Members feel supported and recognized for their contributions. We encourage you and any Team Member who experiences concerns about workload, responsibilities, compensation or systems to speak directly to their manager or Human Resources, so we can address issues and work through meaningful solutions. Your comments regarding product quality will be shared with our quality department for review. Customer satisfaction and product quality remain top priorities, and we appreciate you bringing this perspective forward. We remain focused on enhancing our Team Member experience and creating an environment where our Team Members are valued and respected. Thank you again for your feedback and your contributions. Visual Comfort & Co Management Team

1.0

Oct 20, 2024

Awfully shameless leadership!!

Corporate recruiter

Recommend

CEO approval

Business Outlook

Pros

There were good and honest people working here.

Cons

The company doesn't provide a good training ground and management isn't involved in employees success. There are no growth opportunities because the managers always take credit for our work! Awfully shameless leadership! Working here was a terrible waste of time!

1.0

Aug 28, 2024

DO NOT WORK HERE!

Material handler/forklift operator

Recommend

CEO approval

Business Outlook

Pros

Clean Warehouse, easy job, schedule.

Cons

Managements get away with mistreating people. From talking down to their employees to higher ups sexually harassing females and HR not doing anything about it.

Viewing 7 - 9 of 112 Reviews

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Jobs at Visual Comfort & Co.

Payroll Administrator II

Payroll Administrator II

Order Entry Representative

Payroll Administrator II

Customer Experience Specialist