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      Vivint

      Engaged Employer

      Vivint reviews

      3.8

      70% would recommend to a friend

      (3,360 total reviews)
      avatar

      Larry Coben

      77% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.7

      Career opportunities

      3.5

      Work/Life balance

      3.5

      Senior management

      Vivint has an employee rating of 3.8 out of 5 stars, based on 3,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vivint employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 6, 2019

      ignorant disorganization HIGH TURNOVER

      Installation technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      i got free food a few times

      Cons

      -use your car/gas to get sent on unpaid work -Makes you do all the paperwork that should've been done before you arrived adding 1+hr to install -fellow techs have no clue what they're doing -trash equipment NEVER WORKS and /troubleshooting only comes from techs who miserably figured it out(so vivint knows nothing) -sales guys treats/talk to you like you're a peasant -you DO NOT get paid to return to fix a customer system (1st 90days) knowing its the trash EQUIPMENTs fault -They claim you can get bonus for selling a install but a INSIDE SALES rep WILL steal your sale and take credit(you wont get a penny) -they want you to be a loan officer, account manager& surprise customers with a finance app before every install, and you have to be the idiot to tell the customer, so the customer thinks you're scamming them and you have to spend an additional 30 minutes explaining it to them

      3.0
      Jun 2, 2019

      decent work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      commision, work vehicle, gas card, tools provided

      Cons

      told it was not a sales position and they are now forcing sales upon technicians. Threatining writeups if you do not get any. get stuck at a service call and you are on your own. reach out to manager on a weekend shift and he gets upset that you needed to disturb him even though hes the only one who can access certain things. customers take out anger on you deal with the lies that sales people from utah have told customers and your standing in their house looking like an idiot. constantly putting more metrics and standards on techs but none on any other entity of the company. uncomfortable work shirt for techs while corporate positons wear anything that they want. management wants you to do things on your days off, such as accepting part transfers or getting equipment to other technicians. list goes on...

      5.0
      Feb 5, 2019

      A great place to work

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vivint is a fast-paced work environment with wonderful benefits and great energy. They do all they can to make employees feel at home while in the office and incentivize high-level performance. Many opportunities for growth and diversification throughout the company.

      Cons

      Sometimes compensation doesn't quite match the work, and people are promoted before they may be ready simply to fit the needs of fast growth.

      Viewing 106 - 108 of 3,360 Reviews
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      Glassdoor has 3,797 Vivint reviews submitted anonymously by Vivint employees. Read employee reviews and ratings on Glassdoor to decide if Vivint is right for you.