Volusion reviews

3.1

47% would recommend to a friend

(315 total reviews)
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Troy Pike

50% approve of CEO

36% positive business outlook

Volusion has an employee rating of 3.1 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Volusion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

315 reviews
1.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

A lot of the people you work with are really great and come from diverse backgrounds, some free meals, free snacks...that's basically it. The People & Culture or HR department put in a lot of work to do what they could to make the environment better like events, food, etc. but seemed to have no power to fix the real issues. Unfortunately, a peanut butter sandwich bar doesn't make a failing company better.

Cons

WHERE DO I EVEN BEGIN?! I started my journey with Volusion really excited and believed a lot in the company. Turns out the product is so terrible and the ethics are so bad, that instead of fixing what doesn't work, the company turned to forcing the product down people’s throats. Sales leadership has no spine when it came to taking the pressure off the backs of the people who had to sell the product. Instead insisted on "making it simple" aka lying by omission. Most of the users we sold to were an absolute joke, regularly had cards decline for under $20. Management would change bonus structure to raise morale then spike the goal MoM to make it impossible to make money unless you were being a sleazy salesperson. Listed company perks were also a joke. While we had "unlimited" PTO, quota relief was not enough to cover an unrealistic goal and address necessary personal time. Want to take a lunch but haven't hit goal? Goodluck having a manager who doesn't make you feel guilty about it. Want to partake in the "Beer Friday" perk? Just kidding, that's taken away unless you're hitting goal.

1.0
Oct 10, 2018

Recruiter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive fb from Dept. Directors/mgrs

Cons

Ruthlessness among coworkers. Sociopaths.

1.0
Apr 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Free soda and ice cream Co workers pleasant and fund to work with Good PTO plan Food trucks from time to time

Cons

Company promotes positive culture. Company wants you to think there’s room for advancement and no micro managing. This is completely false. Management isn’t open to suggestions that would improve company. Company is worried about getting large useless LEGO blocks than improving antiquated operations and products. Opportunities for advancement or change of role is dependent on your direct leadership. If you’re part of a small department, you don’t have much of a shot. Especially on a 3-4 person team. Seems that you’re kept around in current role bc of complacency. Some direct management seems to just have gotten the title bc they have been there for a long period of time. Training is shotty at best and depends on the department you’re put in. No uniformed training. Only uniformity is orientation to fill out insurance and new hire paperwork, the you’re basically left to fend for yourself. Taking time off is a battle in itself as well. No clear system on calling sick. If you’re in a small department, there’s history of being threatened with disciplinary action or being forced to come back from a scheduled vacation early, if someone else is out and the manager doesn’t want to take on their responsibility of covering. You would need to text direct manager directly outside of company to ask permission for sick day. That can lead to a response insinuating you may be hungover from the night before. People and Culture team seem to have an open door and act as if they’re willing to help. However, if an issue arises, it really goes nowhere.

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Volusion Response
8y
Thank you for sharing your advice with us. We are constantly striving to maintain an amazing work environment. Volusion has been utilizing an employee survey platform, Officevibe, for a little over a year and a half to gauge how employees feel about a variety of subjects, including leadership in their own department and C-level. Officevibe sends a brief questionnaire to employees on a weekly basis (currently, there is 80% participation across the company). Again, these questions pertain to work environment, peers, management, growth opportunity, and overall sentiment about the company. The surveys allow employees to provide anonymous feedback and allows managers to review engagement reports for their team based on employee responses. Over time, we have found this tool to be instrumental in helping us pinpoint areas for improvement and act on employee ideas. We meet with managers on a quarterly basis to review Officevibe data as well as a variety of other workplace metrics. Facilitating a better work environment is always a top priority, but we appreciate your feedback. Our V2 product has seen a lot of growth in the past few months and every day it’s closer to becoming an industry-leading product. We understand there are always improvements to be made, but we are making big strides!
Viewing 52 - 54 of 315 Reviews

Glassdoor has 325 Volusion reviews submitted anonymously by Volusion employees. Read employee reviews and ratings on Glassdoor to decide if Volusion is right for you.