Sep 12, 2022
Volusion reviews
3.1
47% would recommend to a friend
Troy Pike
50% approve of CEO
36% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
3.0
Jun 28, 2022
Recommend
CEO approval
Business Outlook
Pros
- great culture perks - great people - typical tech atmosphere - unlimited PTO - decent health benefits - cross train on the basics Good for people who have some experience but need more. Provides a basic and repetitive framework to build off of.
Cons
- poor outlook - the previous COO/CEO had poor forecasting and a history of not seeing a product through. - reactionary and mimic-based “innovation” - an older product with many limitations - lack of deep understanding of the commerce ecosystem - low pay - lack of role development unless self initiated and on your own.
2.0
Dec 13, 2021
Good benefits, decent coworkers, terrible management that lies a lot and will screw you over.
Current employee, more than 5 years
Austin, TX
Recommend
CEO approval
Business Outlook
Pros
The PTO for hourly employees is around 5 weeks/28 days per year, which is very good. It is used for both sick and scheduled leave. Salaried employees get "unlimited pto", but whether you can use it depends on the department. I really liked most of my coworkers when I started a few years ago, everyone is still nice and I haven't had any issues but I haven't felt that way in a year or two.
Cons
The pay is bad, it was when I started a few years ago, it is pathetic now. They have increased the hire pay but the pay levels once you are hired are exactly the same. They have also begun ignoring those pay levels (one 5% raise ever) for only specific people so the whole department is being paid different amounts even though the people who got the pay increases did not have better performance or more seniority. While the pto benefits are nice, the medical benefits are mediocre at best. The platform is broken and not nice to work with, which means you deal with a lot angry customers who feel stuck. The sales team and account managers have no idea what they are talking about and will lie to maintain a customer, which you will then have to deal with. The only upside is that volume per person is low, though that will change soon because many people are leaving because they are removing their WFH policy. The upper management will lie to both you and the department generally. They promised pay increases, then when the department director left they deleted the promises and claimed they had never made them. They will claim they will hire new people, then refuse to once they see you can do the work in the meantime. They are also asking everyone to come back into the office despite massive pushback and the new Covid variant emerging, which is very irresponsible of them. This is after they hired people outside of Austin a month previously, which they are now about to fire with very little notice. Even after half the department said they would leave due to this, they are still insisting on going through with it. If you get hired here, you will have to deal with being overworked due to a massive shortage of staff and no experienced people to coach the new employees.
Viewing 7 - 9 of 85 Reviews
