Volusion reviews

3.1

47% would recommend to a friend

(315 total reviews)
avatar

Troy Pike

50% approve of CEO

36% positive business outlook

Volusion has an employee rating of 3.1 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Volusion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

315 reviews
5.0
May 31, 2019

Amazing opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friday's ;) Efficient support channels Thorough Training Inclusiveness Perks!

Cons

Honestly none for me

4.0
May 20, 2019
Recommend
CEO approval
Business Outlook

Pros

The coolest place I've ever worked at. I looked forward to the beer Fridays, Bring your Dog to Work days and the fun bingo games they hold to relieve the stress. People here are really fun to work with and a lot of them are really helpful. Management invests a lot in training so there's a lot of opportunities to move to a programmer role from customer support if you really work to develop your skills.

Cons

If you work with customer support, it might be a stressful. But I think it's the nature of this type of job, no matter the company you work for.

4.0
May 15, 2019

Sea change in engineering culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first arrived at Volusion, engineering was in a sorry state. A distributed monolith spread across hundreds of AWS lambdas, developers pushing to production without testing or even a pull request, no monitoring, stories of former toxic lead engineers who refused to give other devs access to GitHub repos because they would "mess it up", a very bad codebase, traumatized developers, and more. In the short time I've been here, the engineering team has rolled out system monitoring, sound testing and development practices, release management processes, continuing education budgets and tech talks, and a cultural emphasis on collaboration (and a strict "No A**holes" policy). We've undertaken significant projects to improve the quality of the codebase, including converting it to TypeScript to aid refactoring, moving from a completely unmodeled Mongo implementation to a Postgres model that actually serves our purposes, and working a new admin site in modern technologies (React, Apollo GraphQL), in order to prepare for significant feature development to bring Volusion up to speed with its competitors. Senior management has been beyond patient with engineering while we've undertaken this work, as they seem to have realized just how far the product had fallen. They've been responsive to justifications of tech debt and I have seen the PDE organization get better at providing estimates and setting expectations, and the attitudes around engineering have improved noticeably. Despite the halt on some areas of feature development, we're building some very interesting site building and store rendering technology that has dramatic performance and SEO improvements and cutting edge tech. I've been very impressed with the transition we've made in engineering, and feel optimistic about the future of the company. Other things: the perks are solid and the flexibility around incidentals, PTO, and remote for the product-design-engineering (PDE) departments is phenomenal. People and Culture operate as an H&R department should.

Cons

There's an internal tension at the company between the limitations of the platform due to poor engineering decisions in the past and the desire to build new features to remain competitive. The current V2 platform has improved significantly and working in TypeScript makes things much more pleasant but the underlying code is still poor and needs a significant amount of work. There appears to be a disconnect between product and engineering processes, but nothing that can't be fixed with better communication. The "accelerators" (more or less like Spotify pods) weekly meeting format seems to have drifted from its original intention and no longer enforces accountability, although accountability does exist through managerial and project relationships.

Viewing 88 - 90 of 315 Reviews

Glassdoor has 325 Volusion reviews submitted anonymously by Volusion employees. Read employee reviews and ratings on Glassdoor to decide if Volusion is right for you.