Volusion reviews

3.1

47% would recommend to a friend

(315 total reviews)
avatar

Troy Pike

50% approve of CEO

36% positive business outlook

Volusion has an employee rating of 3.1 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Volusion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

315 reviews
4.0
Jun 2, 2016

There's good and bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people.The staff is always looking for ways to keep you happy. The customer base are mostly small businesses just trying to make ends meet, as long as you understand this it's much easier to do what you can.

Cons

Turnover. Volusion is a good company, but the frustration coworkers feel because they can't keep people and feel all the weight of merchants, is caustic.

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Volusion Response
10y
We’re happy to report that we have improved the advancement opportunities within our customer service department in order to more adequately recognize the value that our Ecommerce Support Specialists provide.
2.0
May 30, 2016

Feels like a sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's some really great people working here.

Cons

I used to really like working here. Then a bunch of people where laid off/fired and the company was restructured. Since then, there have continued to be changes that don't really seem to make sense. I think the CEO might just be trying new things but it makes for an extremely tumultuous environment. It feels like at any second, something else crazy is going to happen.

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Volusion Response
10y
Thank you for your feedback. The organizational restructuring was implemented after lengthy and careful deliberation. Ultimately, the changes that have taken place enable the company to have more efficient communications, tighter alignment across teams, and enhanced service levels for our customers.
5.0
May 24, 2016

Best place to work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting times at a great company!

Cons

Very fast paced atmosphere which may not work for everyone.

Viewing 154 - 156 of 315 Reviews

Glassdoor has 325 Volusion reviews submitted anonymously by Volusion employees. Read employee reviews and ratings on Glassdoor to decide if Volusion is right for you.