Volusion reviews

3.1

47% would recommend to a friend

(315 total reviews)
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Troy Pike

50% approve of CEO

36% positive business outlook

Volusion has an employee rating of 3.1 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Volusion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

315 reviews
1.0
Jan 10, 2020

Don't get fooled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is really great. Nobody knows when or if you come into the office because the leaders are totally clueless about what is going on and what it takes to build a good product. The HR team provides a lot of perks to try to keep you happy since the actual work is tedious and it is likely that your team is being mismanaged. There is free snacks, drinks, lots of games, events, health/wellness perks, etc.

Cons

•Leadership. All levels but particularly at the top. The main decision makers are completely out of touch with what it takes to compete in a market against real competition. They have no idea how to develop a modern software product that people will want to use. •Micromanaged environment. This has been mentioned in other reviews, but it is really astounding how much the top leadership will micromanage you, your team, and anything you are working on while being able to provide you with ZERO direction or decisions. •Constant chaos abounds. The whole place is bursting into flames on a regular basis, and leadership is never prepared or have any kind of plan. They careen from on disaster to the next, disasters of their own making, and the only consistent thing is that they will double down on those terrible decisions and talk about them at the monthly all hands as though those decisions were great things. •Founder is still heavily involved. 20 years ago he built a successful product, but the landscape has drastically changed. It is quite clear that he has no idea what he is doing any longer. He also has no defined role, so he dabbles in whatever catches his attention for the moment which amounts to him completely derailing work and destroying morale of the people he interacts with. The environment at Volusion coddles him though and allows this to happen. •Vision. Non-existent. They do come up with what they call a vision, but they have zero buy in from lower level employees on that vision because everyone knows it is complete nonsense. It will also constantly changed, sometimes in small ways, usually in huge ways. •Yearly layoffs. Just because they have open positions listed doesn't mean they won't lay people off that do the same job. Layoffs are a sign that a company is being mismanaged, and they do them every year at Volusion. They'll even hire people and lay them off a couple of months later, so it's clear that they are not thinking very far ahead even though they plan to do layoffs every year. •Financial stability. The layoffs are always sold as a labor shift. Let some people go that their skills don't match the needs so they can hire the right people. Oddly though, they never hire the people they claim they want, or they hire very few compared to the amount of people laid off. Also there is a fairly constant stream of people leaving and their positions don't get backfilled, huge holes are just left on teams. These are just some of the red flags that show the company is mismanaged and probably not financially sound. •Career advancement. This doesn't exist. Your team is only going to shrink sooner or later, it won't grow. Your chances to move up are very unlikely. •General sketchiness. People will get hired to lead teams there when no position was ever posted, nobody on the team to be managed ever met or interviewed the person, and no advanced warning given. When this happens you can be sure that the person being hired will be 2 things, a yes man that is going to agree with the 2 decision makers, and they are in some way a friend. Overall, 6 months ago I would've said hey this is not a great place, but if you just are interested in collecting a paycheck and don't mind to be micromanaged go for it. At this point though I can't even go that far as I'm not confident the company will be around in a year, I'd actually be quite surprised. It seems like they are expertly running it into the ground at an astonishing pace. Also just be aware that if you do interview with them, they talk a very good game in interviews and all say all the right things to make it sound appealing to work there. There is a massive disconnect between what they say and what they actually do though once you're on the job. And a last note, just look around and put the pieces together. Look at reviews of volusion, particularly the comments section where customers can post. Rarely will you see anyone give the product a favorable review or score. Glassdoor reviews are generally bad. You can also should a little google searching of some of the news that gets reported about Volusion (outside of their own press releases). These should paint a pretty clear picture for you.

2.0
Jul 31, 2017

Yes, the culture has been revitalized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The perks (if/when you get a chance to enjoy them) and a people and culture team that do their best to provide a break from ordinary days.

Cons

If you're a Type-A creative person with a broad perspective, or innovative by nature, then you will most likely not enjoy working at Volusion. However, if you're comfort zone is in a bureaucratic, by-the-book only, no opportunity for growth as you chain yourself to the idea that the CEO wants to be a "cool" company instead of an inventive and original one, then hop aboard! The truth is that Volusion is a composite of red flags. If you decide to work here you'll notice the high turnover, the lack of local talent (as most are hired right out of college or from out of town) and a desire to provide a product that has either been far surpassed by the top competition or remained in step with the direct competition, destined to be overtaken any day now. You will receive conflicting advice and instruction from management, plus a workload that effectively eliminates most of your work/life balance. You can drink the Volusion Kool-Aid if you choose as that is what is rewarded in a highly corporate environment such as this, or you can find a company that values your talent.

1.0
Oct 20, 2016

Circling the drain

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The amount of pros here are canceled out by the Cons. If it was a stable job/work environment, then those perks would be great. Otherwise they are worth nothing but filler.

Cons

Not sure I can share anything more than the recent reviews have already said here, but this one is going down for the count. If you have any brain cells and you currently are still working here, then get out ASAP. The rest of you considering to take a job here, look at all these recent reviews and experiences and truth being spoken. If you even give it a second thought that you might want to come work here, check yourself into the nearest mental facility - fast . This place has nothing to offer you and the people that are there just want out. What kind of work environment is that? Also the definition of transparency: honest and open : not secretive. I thought I'd leave that there for you because everyone can see right through your B.S.!

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Volusion Response
9y
Thank you for the feedback. Our founder has taken back the helm this year and has been actively endeavoring to turn the ship around by refocusing on the improvement of our core product. Ultimately, we have increased our focus in the SMB space by investing more dollars to create more demand for Volusion. Because of the shift to focus on our core product, there were some necessary changes such as the sale of the Mozu platform. In regard to transparency, we have made strides in helping employees understand our course by sharing our product roadmap and scheduling companywide meetings on a more regular basis. Our main goal is to make Volusion a better product and a better place to work and we believe our latest roadmap will lead us there.
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Glassdoor has 325 Volusion reviews submitted anonymously by Volusion employees. Read employee reviews and ratings on Glassdoor to decide if Volusion is right for you.