Volusion reviews

The end of the month is stressful. Starting from the very head of the company, you can feel the pressure being put on you to sell more and more and more despite trying your best to sell just as hard all month long. There are so many moving pieces when it comes to lead ownership because of new policies always being rolled out by SR. Management and that gets frustrating and tough to keep up. I was with Volusion for just over one year, and the culture started out perfect, but it seemed that the higher ups quickly begin to lose focus of whats really important--the employees. I was fortunate to have a team leader who would always pull me aside and give his honest feedback and about much he appreciated my hard work and that went along way.

Very high turnover because of the hostile environment that is created. In the past few months a medium sized sales floor lost around 10 people which isn't a huge loss to the company as they do not invest in training or retention. Goals are hardly attainable and when sales reps are in risk of not hitting goal the answer to improve is working longer hours instead of coaching. So in the end you will be working around 60 hours for a $500 bonus. The managers they hire are ill experienced and are commonly seen surfing the web or playing on their phones and rarely seen doing one on ones, or even more rare.... having a team meeting. Also, reps are penalized for cancellations that are out of their control which creates a nasty cycle of having to sell to highly unqualified people at a severe discount because in addition to cancels the lead quality is so poor.