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      WEX

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      WEX Client Development reviews

      1.7

      2% would recommend to a friend

      (75 total reviews)

      Melissa Smith

      3% approve of CEO

      1% positive business outlook

      Ratings by demographic groups

      Client Development employees have rated WEX with 1.7 out of 5 stars, based on 75 company reviews on Glassdoor. This indicates that most Client Development professionals have a poor working experience there. WEX is rated 54% below average by Client Development professionals compared to other employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      75 reviews
      5.0
      Jul 12, 2015

      Great place with great people

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great paid time off -Fantastic pay and room for advancement if you work for it. -Nice yearly bonus -Great coworkers

      Cons

      -Mediocre communication from management. -Adding more customers than current reps can handle, causing overworked employees.

      5.0
      Feb 22, 2013

      Very employee-centered and lots of opportunity to move up in the company.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customer service opens the door to move up into most areas of the company, which most people seem to do. The attrition rate seems pretty low. The call center is casual (jeans are ok), the scheduling is flexible (it's open 24/7 so plenty of shifts to work with your lifestyle), the training is thorough so you're well prepared for your job, and people are pretty friendly. The company itself is very employee-focused, with exercise programs, an onsite gym, frequent potlucks and contests, etc. But maybe most impressive is the level of attention you receive from management, right down to tiny details--like being given your own hand sanitizer and tissues to keep at your desk.

      Cons

      The customer service position is actually a call center, so be prepared for that (although, you're working with business-to-business calls and not so much with the angry public). The scheduling is very tight, so if you're 5 minutes late all the calls will stack up and it's a pretty big offense. The training is intense, so if you're uncomfortable having to navigate several systems on both Windows and DOS based programs, you might not be happy about it.

      Viewing 73 - 75 of 75 Reviews
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      WEX reviewsWEX Client Development reviews

      Glassdoor has 1,428 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.