Pros
The benefits are excellent: health insurance plans with a lot of options, (including a low deductible PPO), 6% 401K match after 1 year of service (with no vesting schedule), 23 days of PTO, and 10 paid holidays. From what I've heard, they're now offering paid parental leave for new moms and dads. Pay was pretty good.
Cons
I can only speak for the Omaha office, which was formerly named Benaissance. If you are an experienced software developer, you will probably hate working here. They have 2 major products (ExchangePoint and CobraPoint) in addition to a couple internal products. The codebase for all of them is a monolithic hodgepodge of copy/paste code and terrible practices that has evolved (horribly) over the years to became an absolute monstrosity. It was normal for a new developer to spend 2-4 weeks setting up their machine before they could even start working on anything. This process could have been easily automated or streamlined, and new employees (with outside perspective) would always point this out, only to get shot down my upper management and more "senior" employees. The common refrain was that "developers need to know how all the servers are set up in case they ever have to build one", even though developers no longer had access to most of the production servers anyway. When you finally get your machine set up, you will get relegated to the maintenance team, regardless of how experienced you are. You will be assigned bugs with vague descriptions and no details of the work that needs to be completed. You will probably spend 2-3 days just trying to track down the correct person to explain what needs to be fixed, and then you will spend another few days trying to track down any technical person (architect, team lead, manager, etc.) that has experience with that part of the system. After a week, you might be lucky enough to start coding. When QA gets backlogged, developers will be tasked with doing manual QA. It was common for QA to complain that developers were doing their work too quickly...like that was a bad thing! I have never seen a shop that operates like this. They also claim that they are an "agile" shop", but they just combhined worst parts of waterfall and agile into the most soul-crushing process I've ever seen. Then there's the on-call rotation...for 2 weeks at a team, you will be tasked with being a glorified helpdesk grunt. You and another person will be solely responsible for managing the queue with whatever crap level 1 and level 2 punt your way. There is extreme pressure to keep the queue low, so the on-call people usually just create new bugs with vague descriptions and punt them over to the maintenance team (creating the problems I described earlier).
