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      WEX

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      WEX reviews

      3.4

      58% would recommend to a friend

      (966 total reviews)

      Melissa Smith

      46% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      WEX has an employee rating of 3.4 out of 5 stars, based on 966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      966 reviews
      1.0
      Apr 2, 2023

      Run

      Department manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve worked for Wex since the take over of Discovery Benefits. This place is a revolving door for employees. They put too high of a demand for quota on employees, so they walk. No wonder why Discovery Benefits had been sued so many times in the past. They start stealing money from people after 6 months of not touching their accounts. This place should honestly be shut down with how much illegal activities go on. The sales department is a joke, everything is already prepared for them, so they just go to a client with a crappy lunch provided and hand out papers to read. And they make a majority of the money. There are no bonuses, or don’t expect one, because you honesty won’t be there long enough to reap the benefits. The IT team does not help, their response is always, “Did you put in a ticket?”. It’s a complete waste of time. The IT department was a lot better before Wex bought Discovery Benefits. Much nicer, and easier to reach out to/talk to. And they always got the job done right the first time.

      Cons

      It’s all cons, and no pros.

      1.0
      May 21, 2020

      Survived the purge, but we are all paying the price

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job with Benefits for now....till the next purge

      Cons

      Group cut by 50%, but we are expected to do it all. Problem being the Managers that developed the lay-off list did not have a clue what anyone did and here we are struggling. What makes matters worse is a clueless manager that can write a report all day long, but is not willing or more likely does not have the skill-set to help out. And why does she have the ability to take time off when we are totally buried? The standard answer to any question is to watch the video. We deserve leadership that can get in the trenches and help us grunts out!

      Viewing 43 - 45 of 966 Reviews
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      ReviewsWEX reviews

      Glassdoor has 1,425 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.