WEX reviews

3.4

58% would recommend to a friend

(966 total reviews)

Melissa Smith

46% approve of CEO

40% positive business outlook

WEX has an employee rating of 3.4 out of 5 stars, based on 966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

966 reviews
1.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

nothing, expect to take no time off during "training" and when you do want time off you have to guess the days you want 6-9 months in advanced.

Cons

$14.0 HR starting pay. Planning time off months in the future. Clueless management that just wonders around all day in a trance. JUST "PUSH THROUGH SUPER HEROS" Yes you could be a "superhero" in customer service, just like being treated like a child.

1.0
Jul 18, 2015

The rot at the top

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with in the trenches - they'll support and console you, and you'll know you're not alone.

Cons

Pretty much what others have said - there's a lot of new upper level management, taking credit for the work of their teams but not providing leadership or value. The new SVPs - especially the older female ones - are snobbish and catty - lots of name calling about others and eye rolling. This happens in meetings, hallways and everywhere. Definitely not leading by example. As others mentioned, HR is as incompetent as they come. Never seen a bigger group of misfits think they were high fliers. Don't bother putting complaints into the hotline - those go unanswered. Good people leaving everyday. With all the new people, our team has no institutional knowledge - big inefficiency.

2.0
Jun 13, 2015

Times they are a changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great colleagues, willing to share information and always help - Good experience and opportunity to learn

Cons

- Zero employee engagement. We feel less connected now than ever before. New leaders don't talk to employees, they stay huddled on the fourth floor and only talk to each other. - Toxic culture. Negative attitude start at the top and run deep. People are pushed out and walked over. Good people are gone and more are leaving. - Too much corporate speak/too little action. We hear the buzz words - WEX House, manage the matrix - and we create nice pictures. But nothing happens, nothing changes. - HR. A bad group that's only gotten worse in the past two years. 66% turn over year over year. They cannot even process payroll correctly. major incompetence.

Viewing 46 - 48 of 966 Reviews

Glassdoor has 1,425 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.