WEX reviews

3.4

59% would recommend to a friend

(966 total reviews)

Melissa Smith

46% approve of CEO

41% positive business outlook

WEX has an employee rating of 3.4 out of 5 stars, based on 966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

966 reviews
3.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Teams were filled with excellent people Pto around 20+ days is one of the better around the market Role promotions aren't uncommon

Cons

Offshoring of positions Constant shifting of priorities by tech and leadership changes. We had a new CTO every 2 years and with it came switching of enterprise resources. What once was a priority with an acquired company would then be pushed to the side and ended with downsizing of teams, without reallocating resources. You really have to advocate for yourself for role promotions

1.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Work remotely Benefits are good

Cons

WEX is constantly changing processes and expecting support staff to adapt, and then making more and more changes because their original change is not working. Good people leave without being replaced and wonder why the support team is not able to keep up with double, triple workloads. Compensation is completely out of touch and cost of living increases are a joke. There is no additional compensation for increased work loads dumped on support staff. Not even a "good job" pat on the back we appreciate you. We get we're not keeping up with expected standards even though we've lost 1/2 of our team. Upper management has no regard for support staff and after pushing out 1/2 the team, they still demand the same excellence and then give us a 2% raise.

Viewing 118 - 120 of 966 Reviews

Glassdoor has 1,425 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.