WEX reviews

3.4

59% would recommend to a friend

(968 total reviews)

Melissa Smith

46% approve of CEO

41% positive business outlook

WEX has an employee rating of 3.4 out of 5 stars, based on 968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

968 reviews
5.0
Dec 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Having started in customer support WEX has given me multiple opportunities within the company which I have taken advantage of. WEX has great benefits including 5 weeks of paid time off per year, good health insurance and pet insurance. To show their appreciation to all of the companies many employees WEX often provides lunches, socials where employees can get together and have hot chocolate, ice cream and treats. Monthly drawings are held for gift cards and other awards for good performance.

Cons

While collecting on past due accounts conversions can get ugly. The communication between departments is very lacking and when changes are made to policy it is not always communicated clearly to everyone that is affected by the changes. Many of the people working on the customer support team received inadequate training and are unsatisfied with their job overall.

2.0
Aug 30, 2018

Inside Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible, casual and relaxed atmosphere

Cons

Stale and too many chiefs

Viewing 217 - 219 of 968 Reviews

Glassdoor has 1,427 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.