WHOOP reviews

3.7

55% would recommend to a friend

(50 total reviews)
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Will Ahmed

70% approve of CEO

53% positive business outlook

Reviews by job title

50 reviews

Reviews about "Compensation"

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2.0
Jul 25, 2023

Micromanaging and it’s finest

Recommend
CEO approval
Business Outlook

Pros

The TM’s and the agents are great to work with and easy to get along. Working from home is also nice.

Cons

They are constantly changing their policies and the new higher up management is really micromanaging everything we do. So, if you like breathing room, this isn’t the job for you. They also do not cover any home office fees for working from home. Personally, my electric bill has gone up significantly since working from home. Pay is also low compared to other companies. If you want to move up in the company and get out of the MSR world, you will have to move to Boston and go in office. There is also the fear of being fired at any moment with no notice.

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WHOOP Response
2y
Thank you for sharing your thoughts about your experience with us. We value our employees' feedback and strive to create a positive work environment for everyone. We're pleased you enjoy working with our team members, including the Team Managers and Membership Services Representatives. Building a cohesive and supportive workforce is essential, and we appreciate your recognition of this aspect. While change is sometimes necessary for growth and improvement, we acknowledge that too many changes can impact employee morale. We strive to communicate change clearly and transparently, taking the time to explain the “why” but appreciate that there may be room for improvement. With respect to your comment about compensation, we continuously benchmark our compensation packages to ensure they remain competitive within the industry and utilize a compensation philosophy that we believe wholeheartedly in. We also have clear career paths and ladders for folks at all levels of the organization, including remote employees. If you would like more information about this, please get in touch with your Manager directly. Once again, thank you for your valuable feedback. If you’re open to having a conversation with someone from the People & Culture team, please contact us at people@whoop.com.
1.0
Jul 20, 2023

A Hard Pass

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- New Office - Competitive Salaries and benefits.

Cons

- No Clear direction from management - Product features are launched without involvement from Analytics and DS - Zero Diversity - No culture - Most people have never worked outside of Whoop - The product is useful only if you are an athlete or if your life revolves around your fitness. For the average person, it's not that useful, and very expensive.

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WHOOP Response
2y
Thank you for taking the time to share your thoughts and experiences during your time at WHOOP. We value feedback from current and former team members as it helps us identify areas where we can improve and create a better working environment for everyone. We are glad you appreciated some of the positive aspects of working here, such as our new office, competitive salaries, and benefits. Creating a comfortable and attractive workspace and environment is essential for fostering a productive atmosphere, and we continuously strive to offer competitive compensation packages to attract and retain top talent. This year, we established company-wide and departmental OKRs, a “WHOOP Map” to guide product features and technical advancements, and a long-term strategic vision. To that end, we have to respectfully disagree that there is no clear direction from management or that features are launched without cross-functional input, as the above initiatives were all created and fully imagined as a cross-functional, company-wide effort. Regarding your feedback about diversity, while we again respectfully disagree that there is “zero diversity” at WHOOP, we do acknowledge that there is always room to improve our DE&I strategy and initiatives - and this is a significant priority for the company as we understand that a diverse and inclusive workplace is crucial for fostering creativity, innovation, and overall employee satisfaction. We appreciate your candid feedback and would like to extend an invitation to discuss your concerns further in person if you are open to it. Please feel free to contact us at people@whoop.com to arrange a meeting.
2.0
Jun 18, 2023

Client service

Recommend
CEO approval
Business Outlook

Pros

Great People and being able to work from home is a plus

Cons

Hard to move up within the company Pay could be much better

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WHOOP Response
3y
Thank you for sharing your feedback about your experience as an employee at WHOOP. We appreciate your honesty and value your input as we continuously strive to improve our work environment. We're glad you had a positive experience with the people you worked with and found the flexibility of remote work to be a plus. It’s disappointing to hear that you believe there are limitations in career growth opportunities. The Membership Services Department, in particular, recently rolled out a systematic and extensive career progression program that coincides with advanced-level training and compensation increases. We recognize that professional development and growth are important for employee satisfaction, which is why we prioritized this program this year. Your advice to remember our remote employees is well-taken. We understand the unique challenges and needs that remote employees may face, and we are always looking for ways to enhance support for our distributed workforce. We have implemented various initiatives to foster inclusivity and engagement among all employees, regardless of their location, and we will continue to enhance these efforts moving forward. We would appreciate speaking to you directly if you're open to it. Please contact us at people@whoop.com to speak with your People Business Partner.
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