Is WM a good company to work for as a Operations Manager?

Operations Manager professionals working at WM have rated their employer with 3.2 out of 5 stars in 36 Glassdoor reviews. This is a lower than average score with the overall rating of WM employees being 3.5 out of 5 stars. Search open Operations Manager Jobs at WM now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at WM .

Does WM pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at WM with 3.2 out of 5 stars based on 36 anonymously submitted employee reviews. This is 11.8% worse than the company average rating for salary and benefits. Find out more about Operations Manager salaries at WM.

How happy are Operations Manager professionals working at WM?

67% of Operations Manager employees at WM would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Operations Manager professionals have also rated WM with a 2.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 572 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 387 reviews)); "Great people and company to work for" ((in 180 reviews)); "There is a great culture here." ((in 87 reviews)); "Good work/life balance provided there" ((in 69 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 269 reviews)); "Long hours and maybe weekends" ((in 144 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 89 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "Too much favoritism at supervisory level" ((in 46 reviews))

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WM Operations Manager reviews

3.2

67% would recommend to a friend

(36 total reviews)

James C. Fish, Jr

97% approve of CEO

66% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.7

Career opportunities

3.4

Culture & values

3.2

Compensation and benefits

2.6

Senior management

2.0

Work/Life balance

Operations Manager employees have rated WM with 3.2 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. WM is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36 reviews

4.0

Nov 2, 2015

Great opportunities

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Promote from within and develop their managers

Cons

Long hours and don't always have a standard way of operations

1.0

Oct 17, 2012

Just Another Number

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Used to be a great place to work before all the mergers and acquisitions took place and upper management took away all autonomy out in the field.

Cons

You are just another number. They micro-manage the hell out of you.

2.0

Aug 19, 2011

Very frustrating company to work for the past several years.

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers are a great group of people to work with daily. Benefit package is the great and has it all.

Cons

Too many metrics working against each other. Employees are negative and unhappy. New equipment would be nice in the future.

Viewing 34 - 36 of 36 Reviews

Jobs at WM

Senior Operations Manager

District Operations Manager

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WM Operations Manager reviews

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Great opportunities

Just Another Number

Very frustrating company to work for the past several years.

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