Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,264 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at WM to a friend and 63% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

62% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (162) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 571 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 394 reviews)); "Great people and company to work for" ((in 172 reviews)); "There is a great culture here." ((in 78 reviews)); "Work life balance is good" ((in 66 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 276 reviews)); "Long hours and maybe weekends" ((in 142 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 88 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 65 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 52 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)

James C. Fish, Jr

74% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,008 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

5.0

Jan 9, 2025

Great pay long hours but great company

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

The harder you work the more you make and no limit!

Cons

Long hours and operations can cost you money

WM Response

1y

Thank you for your great review, and for your service! We are happy to offer our employees opportunities to grow within our many departments. The key to our success is our people, and we continue to make strides in providing the best work experience possible.

3.0

Jan 9, 2025

For India (Indore Branch)

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Projects are good, work is good

Cons

Work culture! Worst Management ever seen! If they are offering u job in US and Canada then it's good! In india it's worse

WM Response

1y

Thank you for your review. We are sorry to hear that your experience with us has not been a completely positive one. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience.

3.0

Jan 8, 2025

Salary

Junior analyst

Recommend

CEO approval

Business Outlook

Pros

Work pressure is very low

Cons

Salary is very minimum and office politics

WM Response

1y

Thank you for taking the time to express your concerns. We value all feedback and continually strive to ensure we are providing our employees with an environment they can succeed in.

Viewing 304 - 306 of 4,008 Reviews

Jobs at WM

Dispatcher/Router Combo

Industrial Maintenance Technician MRF - Overnight Shift 10:00pm - 6:30am - $2,500 Sign on Bonus, Benefits Day 1

WM

WM reviews

Company ratings over time

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Reviews by job title

Great pay long hours but great company

For India (Indore Branch)

Salary

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