Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,264 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at WM to a friend and 63% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

62% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (162) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 571 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 394 reviews)); "Great people and company to work for" ((in 172 reviews)); "There is a great culture here." ((in 78 reviews)); "Work life balance is good" ((in 66 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 276 reviews)); "Long hours and maybe weekends" ((in 142 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 88 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 65 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 52 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)

James C. Fish, Jr

74% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,008 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

1.0

Jan 5, 2025

hated this job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

non nothing good to put here dont work here unless you like being stressed

Cons

dont work here is a waste of time no type of movement unless you an kisser

WM Response

1y

Thank you for taking the time to express your concerns. We value all feedback and love to hear recommendations on how to best provide a more positive work experience.

1.0

Jan 4, 2025

Horrible

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Working remote is the only pro.

Cons

Everything else about the job

WM Response

1y

Thank you for taking the time to express your concerns. We value all feedback and love to hear recommendations on how to best provide a more positive work experience.

3.0

Jan 4, 2025

Management needs an reboot

Heavy equipment operator

Recommend

CEO approval

Business Outlook

Pros

Good pay, study work, co workers

Cons

Management. Everyone of them, the one in charge is to worried about her bonus then fixing the equipment. Would be a fun and great place to work is the one in charge would leave. She makes it miserable for all employees

WM Response

1y

Thank you for your review. We are sorry to hear that your experience with us has not been a completely positive one. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience.

Viewing 307 - 309 of 4,008 Reviews

Jobs at WM

Experience Heavy Equipment Operator - Starting at 7:30am & Benefits Day I

Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

Incinerator Operator (WMHS), RWCS

Remote Hospital Services Technician

Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

WM

WM reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

hated this job

Horrible

Management needs an reboot

Jobs at WM

WM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at WM

WM reviews FAQs