WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)
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James C. Fish, Jr

75% approve of CEO

64% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Sep 18, 2012

Great until it's not

Recommend
CEO approval
Business Outlook

Pros

Pays good, benefits are great, and hours are good even though the work can be complicated.

Cons

I was explained on my very first day, that if you dont like change you will hate this company. Things change on a regular basis.

2.0
May 23, 2012

Major cost inefficiencies. Lack of training. Lousy customer service!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits were very good until recent changes in healthcare coverage. Their switch to Catalyst Rx at the first of the year has many employees upset! A nightmare of a provider that wants to dictate the care your physician provides. Truly an example of managed healthcare at its worst! Pay is very competitive. They don't have a very generous PTO/vacation policy.

Cons

I totally agree with others regarding the lack of training and a serious disconnect between management and laborers -- even middle management is too busy attending meetings to really focus on their location's operations. From office supplies to major dollar vendors, WM is the worst organization at cost analysis! I was not a driver but had contact with drivers at one time or another. The unsafe, inoperable equipment they deal with is reprehensible! I cringed when we submitted invoices for overpriced caterers to pay for management meetings, only to see a driver unable to operate his truck safely because it wasn't well maintained! Too many vendors are selected based on nepotism and cronyism. If you're a business owner needing to grow, make friends with some WM execs and your sales will increase! But then so will the WM customers' invoices!

1.0
Jan 27, 2012

i would describe my experience as very poor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

they have descent pay and good vacation time

Cons

no job securtiy lots of favortism more safety rules than a person could possibly remember

Viewing 3634 - 3636 of 4,011 Reviews

Glassdoor has 4,267 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.