WM reviews

3.4

60% would recommend to a friend

(4,008 total reviews)
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James C. Fish, Jr

74% approve of CEO

61% positive business outlook

WM has an employee rating of 3.4 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jul 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits and good pay.

Cons

This is a place were only buddies of management advance. Management verbally abuses workers and mistreats customers. Which resulted in the loss of customers. and people leaving and quieting on the spot.

2.0
Jul 2, 2014

" Smoke and Mirrors"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of the co-workers were fun to work with but they are very pricey for the service they provide. They did upgrade to Sales force but they were still using obsolete system that sometime working with the new technology made things complex. The majority of the customers were wonderful to work with but they sometimes received the short end of the stick.

Cons

WM do not treat the worker well. Management works the employees to death and continually decrease compensation but set the bar, so high it was in some cases unobtainable. Management was compensated for work the employee accomplished, but the employees were not given the compensation they deserved for working to keeping WM in business. If you are a supervisor or above you made money but did not always make themselves available to customers that wanted to speak with a manager. The time card system was down more than it worked.Basically if you work there do what you have to do keep you heard down and your mouth closed otherwise by become a moving target.

3.0
Jun 9, 2014
Recommend
CEO approval
Business Outlook

Pros

I was fortunate enough to have a traveling position as to allow me limited time in the office.

Cons

Ageism, very slow decision making processes, lots of bureaucracy, and a very conservative environment.

Viewing 37 - 39 of 4,008 Reviews

Glassdoor has 4,264 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.